Help Needed ASAP!

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  1. Posts : 109
    Windows 7 Home Premium 64 Bit
       #1

    Help Needed ASAP!


    When I start up my computer during the BIOS I get the following message:
    Primary Master Hard Disk S.M.A.R.T Status: Bad
    WARNING: Immediate back-up your data and replace hard disk.
    I can login to Windows just fine but this pop up keeps coming up saying:

    Windows detected a hardware problem back-up your files immediately to prevent data loss and then contact the computer manufacturer to determine if you need to repair or replace the disk.
    When I do a check disk it detects no problems
      My Computer


  2. Posts : 13,354
    Windows 7 Professional x64
       #2

    Chkdsk is not the most accurate tool when it comes to hardware problems.

    I suspect the error message is for real. Download one of these tools to get the official report: Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.

    Now just because it reports errors doesn't necessarily mean the drive is failing. It could also be a bad cable.
      My Computer


  3. Posts : 6,243
    win 7 ultimate32bit, Win8.1pro wmc 32bit
       #3

    the warning message states that your hdd is failing , it may be days, weeks or months before it happens , its getting unreliable to store data to , 1tb hdd's a fairly cheap nowadays invest in a new one before you lose your data , backup as much as you can immediately :)

    follow JK's excellent advice first
    Last edited by pebbly; 31 Mar 2010 at 12:14. Reason: added info
      My Computer


  4. Posts : 109
    Windows 7 Home Premium 64 Bit
    Thread Starter
       #4

    Well bought a new computer yesterday, but I need my current one to stay alive until my new one comes on April 16th and I already have everything back up.
      My Computer


  5. Posts : 6,243
    win 7 ultimate32bit, Win8.1pro wmc 32bit
       #5

    you may be lucky , do as JK suggested and check the cable then download the diagnostic software that JK provided the link for :)
      My Computer


  6. Posts : 109
    Windows 7 Home Premium 64 Bit
    Thread Starter
       #6

    I downloaded diagnostic software that JK provided the link for, but when I try to run it I get this:
    Error reading drive. No diskette in drive, or drive failure
      My Computer


  7. Posts : 6,243
    win 7 ultimate32bit, Win8.1pro wmc 32bit
       #7

    cgrim29588 said:
    I downloaded diagnostic software that JK provided the link for, but when I try to run it I get this:
    Error reading drive. No diskette in drive, or drive failure
    have you checked the cable , if you do not have a spare one , you can temperaly turn it around see if that makes any diference
      My Computer


  8. Posts : 109
    Windows 7 Home Premium 64 Bit
    Thread Starter
       #8

    No I don't know how to check it and I don't have a spare one.
      My Computer


  9. Posts : 6,243
    win 7 ultimate32bit, Win8.1pro wmc 32bit
       #9

    cgrim29588 said:
    No I don't know how to check it and I don't have a spare one.
    take the end of the cable out of the hard drive and follow it down to the motherboard connection remove it from the motherboard and place the end that you took out of the hDD in the motherboard connector ,then place the end from the motherboard onto the hdd , now you have reversed the cable , if you dont get the error message and you can run the diagnostics then your cable is at fault not the hdd :)
      My Computer


  10. Posts : 109
    Windows 7 Home Premium 64 Bit
    Thread Starter
       #10

    I can't get the diagnostic to run, so if I reversed the cables I wouldn't be able to check it.
      My Computer


 
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