Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Serious issue with USB drivers and possibly Ethernet?

15 Apr 2010   #1

Vista 7 Professional
Serious issue with USB drivers and possibly Ethernet?

It seems you guys have your heads screwed on the right way so I bring you an issue that came up today.

I just got home from work and both my keyboard and mouse aren't working. I hard reset the computer and plugged in an old PS/2 keyboard to test and it worked fine.

I've navigated to the Device Manager and all of the USB ports (labeled Intel(R) ICH10 Family USB Universal Host Controller - 3A3A through 3A39) have a yellow exclamation mark on them. 3A37, however, does not. Also, USB Root Hub seems to be fine.

I've also noticed that my Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC #1 and #2 are both listed with a yellow exclamation mark.

I checked recently installed updates through Windows Update and there are several listed:
KB890830 (the only non-Security Update for Windows 7 for x64-based Systems, being a Windows Malicious Software Removal Tool itself)

I did a System Restore back to early yesterday before those updates were installed. When I checked update history, those are still showing. I also tried uninstalling the Intel USB drivers and when they tried to reinstall, the computer locked up.

So, under the assumption that none of the about was vague in any way, has anyone else been having an issue? Do you think it's Windows Update related?

Not sure where to go from here...

My System SpecsSystem Spec
15 Apr 2010   #2
not so gray matter

W7 Ult. x64 | OS X

I just installed the latest updates and had no issues. Sorry.
My System SpecsSystem Spec
15 Apr 2010   #3

Vista 7 Professional

I haven't seen anyone else complaining so I'm going to assume it's probably not a Windows Update issue.

I checked the event log and I'm seeing a ton of errors and warnings for LibUSB-Win32. I installed that the other day while working on jailbreaking 3.1.3 on my iPhone and I'm thinking after my computer restarted because of the Windows Update, it's started to conflict with my USB devices across the system. I've uninstalled it and I'm gonna see where it leads me...
My System SpecsSystem Spec

15 Apr 2010   #4

Vista 7 Professional

The USB ports seem to be in working order now. LibUSB-Win32 was most likely the culprit. Take note that it apparently will reek havoc on your box if you're running 7, haha.

Unfortunately, I'm still getting a Code 10 with the Ethernet and a resource conflict error message in the Event Viewer.

Edit: Ethernet is now running after closing Vidalia and any Tor process before deleting and re-installing Ethernet drivers.

Sorry about creating a thread and solving it on my own. Suppose it was a waste?
My System SpecsSystem Spec

 Serious issue with USB drivers and possibly Ethernet?

Thread Tools

Similar help and support threads
Thread Forum
BSOD while Reenabling Ethernet/possibly caused by failing hard disk?
A BSOD happened around a week ago while re-enabling my ethernet adapter on my laptop. This is the first and only time my computer has blue screened as of now. A previous disk check(yesterday) found bad sectors within my hard drive(might be a sign of a bad hard disk?). Could that have been the...
BSOD Help and Support
BSOD possibly related to drivers
I had a couple virus and BSODs and googling directed me to driver issues. I decided to do a factory reset. I'm still expriencing a BSOD. The last one occured when I tried using a Java applet. Please help.
BSOD Help and Support
BSOD - New and powerful computer - possibly related to audio drivers
Hi, my PC is relatively new, only built it late last year, and it is meant to be an audio workhorse, but i use it to game as well. The first time it BSODed it gave a 'problem with hardware' error which made me really scared. At that time I forgot to turn enable minidumps, so I couldnt post here...
BSOD Help and Support
Random BSOD's, becoming frequent---possibly GPU/USB drivers related?
OS is Windows 7 X64 Ultimate Full retail version, System parts are mostly from October 2010, OS has be reinstalled once a year or so ago after something caused the OS to not work properly when installing a new heatsink after removing the stock one. Problem signature: Problem Event Name: ...
BSOD Help and Support
X-FI drivers possibly causing explorer.exe crash?
I can open control panel fine at any time and windows 7 will never crash using on board sound, but when I install the newest x-fi drivers from creative, explorer.exe will crash whenever control panel is opened. i'm not sure if this is the correct sub forum, but i hope that my problem can be...
Arkham Asylum problem (drivers issue possibly?)
Hey all, I bought the Arkham Asylum game last night, installed it, and booted it up for the first time. The game seems kinda laggish in terms of gameplay, but I triple-checked the system requirements and it looks like it should run smoothly. The only problem I can think of is that I have Vista...

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 08:48.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App