wireless mouse/KB wont wake pc from sleep mode


  1. cavair
    Posts : 8
    WINDOWS 7 Home Premium
       New #1

    wireless mouse/KB wont wake pc from sleep mode


    Not long installed win7, now i find that when its in sleep mode the usb hub / wireless mouse and KB are sort of "disabled" and i cant wake up the pc unless i plug an ordinary kb in the usb on the pc itself.
    ive tried plugging the wirelss receiver directly into usb port on pc but it still doesnt wake up as the mouse is disabled.
    Now ive set the pc to never go to sleep,

    any other options? what else can i do?
    the wireless mouse and kb are both MS and ive downloaded the v7 drivers - Intellitype and I/point.

    thanks for any help!
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  3. Brink
    Posts : 72,041
    64-bit Windows 11 Pro for Workstations
       New #2

    Hello Cavair,

    You might see if plugging the wireless USB receiver directly into the back of the computer instead of a USB hub to see if may work for you instead. Afterwards, check in Device Manger in the Mouse and Keyboard "Power Managemet" properties tab to make sure that the "Allow the device to wake the computer" option below is checked.
    wireless mouse/KB wont wake pc from sleep mode-mouse.jpg
    Hope this helps
    Shawn
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