Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: iPhone Not Recognized by iTunes in Windows 7 x64

01 May 2010   #1

Windows 7 Professional x64
iPhone Not Recognized by iTunes in Windows 7 x64


I have a Dell Studio 1569 with Windows 7 Professional x64, 4GB RAM, Intel i5 Core.

When I plug my iPhone into the USB port and open iTunes, iTunes says "An iPhone has been previously synced with this computer."

Then I'm asked if I want to "Set up as a new iPhone" or "Restore from the backup of:"

I've already connected this phone in the past. However, each time I reconnect, I have to either restore or create a new phone, both of with require deleted and losing info and media on my iPhone.

Been all over Google with this issue, none of the suggestions worked for me.

I've read about the Gigabyte P55 BIOS update. My computer doesn't have a Gigabyte Motherboard. I tried that fix anyway and the program wouldn't let me run it because it's not a Gigabyte product.

I've read in some places that on some Dell laptops, the USB ports don't work well with iPhones. That's absurd and I can't imagine that would be the proble; I hope that's not the issue.

Any help would be greatly appreciated. Thanks.

My System SpecsSystem Spec
10 Apr 2012   #2

Windows 7 home premium 64 bit
Bios Gigabyte ?

Hi I have a similar problem with my asus windows 7 64 bit notebook.
Have you solved your problem / If so how - if not can you advise how I get
to the bios settings as I have no idea how to get into settings on the motherboard to see what I have. Many thanks
My System SpecsSystem Spec

 iPhone Not Recognized by iTunes in Windows 7 x64

Thread Tools

Similar help and support threads
Thread Forum
Windows sees iPhone but not iTunes 12.3
Hi, My Windows 7 x64 can now see my iphone after reinstalling Apple USB drivers but iTunes can't since I upgraded to iTunes 12.3 (it worked on iTunes 11 in the same computer: vaio laptop VPCCW). I tried everything about the subject I found on the web to no avail (resetting device & PC,...
Hardware & Devices
Apple iPhone Experts - Can iTunes on iPhone Make Changes on Win7 PC?
I am running Win7/Pro x64. My System Spec is in my Profile. I do not have iTunes installed on my desktop. I do have an iPhone 5, a hand-me-down from my son. Yesterday the phone needed to be charged. I attached it to a USB port. I was asked by the phone if I trusted my desktop. I said yes. I...
General Discussion
iphone 6 not recognized by windows 7
ive just tried to connect my iphone 6 to my windows 7 laptop. i get the noise to say its connected and it does charge via usb, but thats all. its not showing in my computer and not found in computer shows my external hdds, and anything else i plug in via usb any help appreciated:cry: ...
Hardware & Devices
Need help with iTunes and iPhone on Windows 7!
Hey all, Im having a little trouble with iTunes and my iPhone on Windows 7 Ultimate. For some reason when ever i plug in my iPhone to my PC, it will recognize it as a Digital Camera, which it is ment to do, but won't be recognized in iTunes. I tested my iPod Classic 80GB just to make sure there...
Hardware & Devices
Windows 7, iTunes and iPhone
Big suprise after backing up iPhone and attempt to restore. iTunes 64-bit could not restore properly and I lost a generation of backups Backup in iTunes64 in Vista Any other experiences?

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 16:07.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App