Acer extensa 6535 Mouse problem!

AliMadkour · 03 May 2010

Hello ,

I have problem with my laptop
mouse not work,
and when I remove the drive and restart PC its work okay , but after restart again its stop working again !

Any advice ?

WalkerA WinTeam · 03 May 2010

Hi AliMadkour,

Please post your full System Specs so we can better assist you.

Thanks,

Walker
Windows Outreach Team

AliMadkour · 03 May 2010

done !

WalkerA WinTeam · 03 May 2010

Thanks! Now, a few questions:

Acer Extensas are laptops, so are you talking about the touchpad, or a USB mouse? Please provide the make & model of the mouse if that's what you meant.

By "remove the drive" do you mean you uninstalled the mouse/touchpad drivers?

Cheers,

Walker
Windows Outreach Team

AliMadkour · 03 May 2010

hello
I mean touchpad !
when I uninstall driver and restart PC

WalkerA WinTeam · 03 May 2010

Hi again,

Try going to Acer Service & Support and downloading the Touchpad drivers for your model of Acer Extensa (did you mean 5635? There is no 6535...)

Cheers,

Walker
Windows Outreach Team

AliMadkour · 03 May 2010

Yes I mean 5635! sorry

same!
I can't get touchpad driver for Seven 64Bit
I download Vista 64bit driver and install it
but noway , Same Problem !

WalkerA WinTeam · 04 May 2010

So when you uninstall the touchpad driver (Synaptics) and restart your PC, the touchpad works fine?

Walker
Windows Outreach Team

AliMadkour · 04 May 2010

yes If I uninstall It and restart my PC its work fine
but after restart again its stop !

AliMadkour · 08 May 2010

Thanks for your help
the problem solved ...
hhhhhhh, Just I press FN + f7 and enable touch pad :)

funny !!!! :)