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Windows 7: device not recognized

08 May 2010   #1
Bosslady

 
device not recognized

Hi, would or could someone help me, all of a sudden a usb device has stopped working, it is not recognized now im sure that i have searched every where for an answer i have tried lots of things, it says windows has stopped this device it has reported problems, the device is a sony walkman mp3 player, there has never been a problem up to now, i have searched ( some where along the line it has a missing driver) i have been onto sony website and i cannot see any software or driver downloads . i been all day trying to fix it, but i cant , ive seen some where that it is generic usb driver problem also virtual wi fi mini port adapter problem ,that has come up while i have been searching. also how do you get into device manager on windows 7 hope some can help. many thanks Pearl


My System SpecsSystem Spec
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08 May 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Pearlypearl View Post
Hi, would or could someone help me, all of a sudden a usb device has stopped working, it is not recognized now im sure that i have searched every where for an answer i have tried lots of things, it says windows has stopped this device it has reported problems, the device is a sony walkman mp3 player, there has never been a problem up to now, i have searched ( some where along the line it has a missing driver) i have been onto sony website and i cannot see any software or driver downloads . i been all day trying to fix it, but i cant , ive seen some where that it is generic usb driver problem also virtual wi fi mini port adapter problem ,that has come up while i have been searching. also how do you get into device manager on windows 7 hope some can help. many thanks Pearl

Look here. Sony Mp3 Walkman is not getting Detected ! [Solved]

Ken
My System SpecsSystem Spec
09 May 2010   #3
Bosslady

 

thanks Ken i will check this out, i will be back
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09 May 2010   #4
Bosslady

 
Device not recognized

hi. i have just about done every thing re the suggested site to get answers on how to solve the problem, nothing has worked so far, is there anything else that i need to do , it is confusing when i go to update drivers the message says i have all updated drivers , windows is not recognizing it all . i just cant understand why it has suddenly stopped working any more advice would be appreciated. thanks Pearl x
My System SpecsSystem Spec
09 May 2010   #5
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Pearlypearl View Post
hi. i have just about done every thing re the suggested site to get answers on how to solve the problem, nothing has worked so far, is there anything else that i need to do , it is confusing when i go to update drivers the message says i have all updated drivers , windows is not recognizing it all . i just cant understand why it has suddenly stopped working any more advice would be appreciated. thanks Pearl x
You should not be udating drivers from within windows. Windows has a set of drivers that were new when win 7 came out but are old by now.

I suggest you go to the mfr's site and download from there.

Ken


EDIT: how many unpowered USB devices do you have? Have you added any recently?
My System SpecsSystem Spec
10 May 2010   #6
Bosslady

 
Device not recognized

Hi, Ken thankyou for getting back to me , i have managed to get it working again, all i done was uninstall the walkman , then i formatted the player plugged it into the usb port and hey presto it has been recognized , thankyou for your advice it is much appreciated x im a very happy bunny now
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 device not recognized




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