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#1
External Hard Drive Problem
My fiancee has an external hard drive from Fabrik, a SimpleDrive. Its a TB in size. He's using it on his Windows XP. However, yesterday it stopped working. Sortve. It works in that the light comes on when its plugged in and powered up, and it shows up in the device manager, but he cannot access it in My Computer.
I took it to see if I could get it to work on my computer. The same issue happens. It installed fine. Light comes on. Its in the Device Manager where it says its recognized and running properly, and also shows up in Devices and Printers, but it doesnt show up in My Computer.
Uninstalling and reinstalling from the Device Manager doesnt do anything.
After much googling, I found my way to the Disk Management. The disk is there in the bottom half, but its labeled as Disk 1 - unknown - not initialized.
Right clicking and clicking on Initialize Disk brings up a window with the options of a Master Boot Record or GUID Partition Table. Neither do anything. When I hit okay, all I get is "Incorrect Function".
The only info that google searchs tell me is to right click and change Drive Letter and Path. I cant do that.
I cannot find anything else via google, so I came here in hopes that someone could help. He has a LOT of important info on this drive so I cant just reformat it.
And yes, I contacted the company, but it may take until Tuesday before I hear anything from them.
Any suggestions, or should we just wait till the company gets back to us?