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Windows 7: Device Manager

19 May 2010   #1
squid13

Windows 7 Professional SP1 64 bit
 
 
Device Manager

I just noticed in my device manager I have in the column going down a item that's listed as unknown. When you click on the little triangle by it a long list of items appear with little question marks by them. I checked one and it belongs to Avast, wonder why it is unknown since I have Avast on my machine. The one I checked was aswSP.sys. Is this unknown normal for Windows 7?


My System SpecsSystem Spec
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19 May 2010   #2
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

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19 May 2010   #3
squid13

Windows 7 Professional SP1 64 bit
 
 

I know it's an Avast driver, but is it common to have an unknown category in device manager with 15 to 20 items in it.
My System SpecsSystem Spec
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19 May 2010   #4
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

When you click on 'view', what are you clicking on in the drop down box?
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19 May 2010   #5
Bill2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

In Device Manager-->Network adapter do you have "Avast MiniPort xxx blah blah" with the error icon on it?
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19 May 2010   #6
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Quote   Quote: Originally Posted by squid13 View Post
I just noticed in my device manager I have in the column going down a item that's listed as unknown. When you click on the little triangle by it a long list of items appear with little question marks by them. I checked one and it belongs to Avast, wonder why it is unknown since I have Avast on my machine. The one I checked was aswSP.sys. Is this unknown normal for Windows 7?
Doesn't directly answer your question, however, my recommendation:
1. Download Microsoft Security Essentials,
2. Uninstall and 100% remove your present av software (Avast),
3. Install Microsoft Security Essential which is FREE, updated regularly by Microsoft, non-intrusive. I guarantee you that after you start using Microsoft Security Essentials, you will never worry about AV software again.

Microsoft Security Essentials
Install MSE --> http://www.microsoft.com/security_essentials/
My System SpecsSystem Spec
19 May 2010   #7
squid13

Windows 7 Professional SP1 64 bit
 
 

I don't have Avast MiniPort under network adapters. When I open up device manager there's one called unknown devices and when I click on the side ways triangle it opens a drop down list that has 50 items. Some are for OnLine Armor, ThreatFire, Avast and numerous other items. I guess if a driver is not signed that's where they put it. I'm just assiming that. I use the items listed. I just never noticed it before.
My System SpecsSystem Spec
19 May 2010   #8
tezlewis

Windows 7 Ultimate 64-Bit
 
 

Sounds like you need to reinstall Avast. I also use this and dont have these issues!
My System SpecsSystem Spec
19 May 2010   #9
squid13

Windows 7 Professional SP1 64 bit
 
 

I have fifty items in this unknown drop down list and from the looks of it they pertain to a whole lot of systems.
My System SpecsSystem Spec
20 May 2010   #10
Bill2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

Indeed win7 has a strict driver signature enforcement policy. Unsigned drivers will show up with exclamation marks in the Device Manager. But it is also possible that instead of a mere verification problem, those drivers were blocked from installing. Although IDK why Avast and other legit apps are showing up there. There are various workarounds to load unsigned drivers though you need to be careful because this restriction is meant to enhance stability and performance.

Go through this excellent article. It lists various options.

Force Load Unsigned Drivers In Test Mode Easily in Windows 7 or Vista with Driver Signature Enforcement Overrider My Digital Life

But, as suggested by someone else, I would definitely uninstall some of these apps like Avast, clean up completely, then reinstall to check whether they still appear in Device Manager.
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