Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Unable to install any USB devices

17 Apr 2014   #31

Windows 7 Pro x86

Difusal, you are an absolute Genious...Your instructions worked like a charm. You just saved me 5 hours of boring OS reinstallation and apps reload for a user. Thank you Sir!

My System SpecsSystem Spec
30 May 2014   #32

Windows 7 Ultimate x64
Just like others, I just joined to say thank you.

1000 Thank's :)

I spend more than a week trying to sort this out, nothing was working except your solution!!!

Just like others, I just joined to say thank you.
My System SpecsSystem Spec
30 Jul 2014   #33


Thanks a lot Difusal for this useful workarround!!! It works for me too... :)

Kind Regards
My System SpecsSystem Spec

23 Sep 2014   #34

Windows 7 Professional 64 bit

I had to sign up just to thank you Difusal. It worked and no reinstall (reinstall is not a fix in my opinion). For those of you who it didn't work for your problem is NOT the same as OP. Problem. My problem: no new drivers or USB devices recognized. Old USB devices previously recognized still worked. If I uninstalled the driver of a previously working usb device. Reinstallation and detection would fail. Thanks again Difusal.

My System SpecsSystem Spec
26 Sep 2014   #35

Windows 7 Home Premium 64-bit

Unfortunately I had a similar problem in which my Toshiba Satellite L850 laptop simply stopped recognizing my devices and acting as if I had not even plugged them in. I have tried every solution listed in this thread thoroughly and still nothing has worked. What's worse is I cannot reinstall Windows since my laptop did not come with an OEM disc for some reason. Is there any possible solution to this at all?
My System SpecsSystem Spec
28 Sep 2014   #36

Windows 7 Home Premium 64-bit

Polite bump, I would really like to know if there is any possible solution to my problem. The one suggested on the first page did not work unfortunately.
My System SpecsSystem Spec
09 Nov 2014   #37

Windows 7 Ultimate 64bit
Finally works!!!

I tried Difusal way but it didn't work for me, than I pull out battery and again didn't work and I had finally found a solution. Follow steps bellow, i founded on other site.
How To Delete the UpperFilters and LowerFilters Registry Values

  1. Click on the Start button.
    If you're using Windows XP, also click on Run.
  2. In the search box (Windows 7 and Windows Vista) or the Run textbox (Windows XP) type regedit and click OK or press the ENTER key.
    This will open the Registry Editor program.
    Important: Changes to the registry are made in these steps. Take care in making only the changes outlined below. While it's not a necessary step to complete this process, I recommend that you play it safe by backing up the registry keys you're modifying.
  3. Locate the HKEY_LOCAL_MACHINE folder under Computer/My Computer and click the |> or (+) icon next to the folder name to expand the folder.
  4. Continue to expand folders until you reach the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class registry key.
  5. Click on the |> or (+) icon next to the Class key to expand it. You should see a long list of subkeys open up under Class that look something like this: {4D36E965-E325-11CE-BFC1-08002BE10318}.
    Note: Each 32-digit subkey is unique and corresponds to a particular type, or class, of hardware in Device Manager.
  6. Determine the Correct Class GUID for the Hardware Device. Using this list, find the correct Class GUID corresponding to the type of hardware that you're seeing the Device Manager error code for.
    For example, let's say your DVD drive is showing a Code 39 error in Device Manager. According to the list above, the GUID for CD/DVD devices is 4D36E965-E325-11CE-BFC1-08002BE10318. Once you know this GUID, you can continue to Step 7.
  7. Click the registry subkey corresponding to the device's Class GUID that you determined in the last step.
  8. In the results that appear on the window on the right, locate the UpperFilters and LowerFilters values.
    Note: If you don't see either registry values listed, this solution isn't for you. Double check that you're looking at the correct device class but if you're sure you are, you'll have to try a different solution: How to Fix Device Manager Error Codes.
    Note: If you only see one or the other value, that's fine. Just complete Step 9 or Step 10 below.
  9. Right-click on UpperFilters and choose Delete.
    Choose Yes to the "Deleting certain registry values could cause system instability. Are you sure you want to permanently delete this value?" question.
  10. Repeat Step 9 with the LowerFilters value.
    Note: You might also see an UpperFilters.bak or LowerFilters.bak value but you do not need to delete either of these. Deleting them probably won't hurt anything but neither one is causing the Device Manager error code you're seeing.
  11. Close Registry Editor.
  12. Restart your computer.
  13. Check to see if deleting the UpperFilters and LowerFilters registry values solved your problem.
    If you've completed these steps due to a Device Manager error code, you can view the device's status to see if the error code is gone. If you're here because of a missing DVD or CD drive, check Computer or My Computer and see if your drive has reappeared.
    Important: It may be necessary to reinstall any programs designed to utilize the device you've removed the UpperFilters and LowerFilters values for. For example, if you removed these values for the DVD/CD device, you may have to reinstall your DVD burning software.
My System SpecsSystem Spec
02 Jan 2015   #38

windows 7 64

Thank you--you're a lifesaver!
My System SpecsSystem Spec
05 May 2015   #39

Windows 7 Professional x64

Four and a half years on and you are STILL saving people. I had the issues this morning on a new installed refurb but your guide saved me.
Thanks a million and more.
My System SpecsSystem Spec
11 Jul 2015   #40

windows 7-64 bit
.inf file error

When i tryed to install my .inf file it say:The INF does not support this format of installation.What should i do
My System SpecsSystem Spec

 Unable to install any USB devices

Thread Tools

Similar help and support threads
Thread Forum
Two devices unable to co-exist together on a Network
I have a mixed device network consisting of some Windows and some Linux based PCs. My main PC is Windows 7 Ultimate and there are two other windows PCs, an XP laptop and a Windows 10 Home laptop. As regards the Linux based PCs, there is a Linux Mint PC (Mint 17.3). In addition, there are...
Network & Sharing
XP running on VM unable to recognise any USB devices
Hello I am running Win XP in a VM by Microsoft Virtual PC 2007. The background os is Windows 7 ultimate. Problem is that the XP on the VM will not recognise any USB device. In fact when I go into device manager there is no reference to any USB roots or hubs - in fact no sign of any USB port. ...
Unable to connect to bluetooth devices
Tried to connect my sister's computer and then my phone. They both paired "successfully" but with the computer it said that I was unable to install drivers and on my phone it said "paired but not connected". Another odd thing is it's showing the computer as a desktop, but it's a laptop the same...
Network & Sharing
Unable to locate any drivers for my USB devices
I seem to be unable to connect devices via USB and have my Win7 Pro (x64) locate the correct driver for it. A couple of weeks ago I connected a wireless mouse. I placed the USB receiver into my laptop, I saw the little animated icon in the system tray looking like it was installing something,...
Unable to connect to network devices with Windows7
Hi Guys, I am unable to connect to my network devices since I upgrade to Windows7 Pro with a new laptop. I am using a peer to peer connection, meaning just my laptop and the device with a static IP address set on my laptop ( and a static ip address set on the device (
Network & Sharing

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 14:32.
Twitter Facebook