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Windows 7: problem

02 Jun 2010   #11
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Ok I am going to the site and send you (or tell you which driver you should use). I will return.


My System SpecsSystem Spec
.
02 Jun 2010   #12
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

My System SpecsSystem Spec
02 Jun 2010   #13
parinho7

Window 7 x64
 
 

nt exactly, i installed it on a different language but anyway i downloaded the driver you provided me, installed it succesfully but the printer is still not working
My System SpecsSystem Spec
.

02 Jun 2010   #14
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

OK we are progressing, at least the driver is installed. Try booting the computer and see if it works. If not follow these instructions.

A printer driver installation fails, or the printer does not work correctly when you use the Add Printer Driver wizard to update the driver in Windows Vista
My System SpecsSystem Spec
02 Jun 2010   #15
parinho7

Window 7 x64
 
 

i rebooted the pc and still nothing, i get a troubleshoot report
here it is:
Devices and Printers
Publisher detailsIssues foundHewlett-PackardHP LaserJet P1009 doesn't have a driver
Hewlett-PackardHP LaserJet P1009 doesn't have a driver
There is no driver installed for Hewlett-PackardHP LaserJet P1009.
Not fixed
[IMG]res://sdiageng.dll/error.png[/IMG]Apply solution for driver problem
Completed

Install a driver for this device
Not run

Problem with PnP devices
Problem with PnP devices
There are problems with some PnP devices. Windows will take additional steps to further troubleshoot these devices.
Detected
[IMG]res://sdiageng.dll/warning.png[/IMG]Potential issues that were checkedWindows Update configured to never install drivers
Windows Update configured to never install drivers
Driver updates aren't automatically installed when detected by Windows Update.
Issue not present

Issues found
Detection details
6
Hewlett-PackardHP LaserJet P1009 doesn't have a driverNot fixed
[IMG]res://sdiageng.dll/error.png[/IMG]There is no driver installed for Hewlett-PackardHP LaserJet P1009.
[IMG]res://sdiageng.dll/info.png[/IMG]
Device information
Name:Hewlett-PackardHP LaserJet P1009ID:USBPRINT\HEWLETT-PACKARDHP_LASERJET_P1009\6&540BB11&0&USB001Error code:0Apply solution for driver problemCompleted
Follow the instructions in the solution to address the driver problem.
Install a driver for this deviceNot run
The driver for Hewlett-PackardHP LaserJet P1009 is not installed. Install the latest driver for the device.

Problem with PnP devicesDetected
[IMG]res://sdiageng.dll/warning.png[/IMG]There are problems with some PnP devices. Windows will take additional steps to further troubleshoot these devices.


Potential issues that were checked
Detection details
Windows Update configured to never install driversIssue not present
Driver updates aren't automatically
My System SpecsSystem Spec
02 Jun 2010   #16
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Try the solutions given in the article that I posted.
My System SpecsSystem Spec
02 Jun 2010   #17
parinho7

Window 7 x64
 
 

it's for vista
My System SpecsSystem Spec
02 Jun 2010   #18
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Uninstall the driver. Then download the driver to your documents and follow this. Make sure printer is not connected to the computer until told to do so.

HP LaserJet 1000 Vista Driver Installation Fix "Working"
My System SpecsSystem Spec
02 Jun 2010   #19
parinho7

Window 7 x64
 
 

i get the message : printer driver was not installed. Operation could not be completed (error 0x000000c1).
My System SpecsSystem Spec
02 Jun 2010   #20
metalmania31

Windows 7 Pro 64bit build 7601 SP1
 
 

Try from the device manager and manually selecting the downloaded driver.
My System SpecsSystem Spec
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