Odd Issues After System Upgrade


  1. Posts : 45
    Windows 7 Professional
       #1

    Odd Issues After System Upgrade


    Hello...

    I recently upgraded my machine and I am experiencing issues.

    The issues:

    * Scanning with an anti-virus (multiple tried) crashes the Windows AntiMalware Service
    * Surfing the web results in Aw Snap pages on Chrome, and crashes on Mozilla Firefox and Opera

    This has all repeatedly happened on clean installs of Windows 7 x64, Windows 7 x86, and Windows XP x86

    Here are the specs of my machine:
    Newegg.com - GIGABYTE GA-770TA-UD3 AM3 AMD 770 SATA 6Gb&#47;s USB 3.0 ATX AMD Motherboard <--- The new mobo I just purchased and installed
    Newegg.com - A-DATA 4GB &#40;2 x 2GB&#41; 240-Pin DDR3 SDRAM DDR3 1333 &#40;PC3 10666&#41; Dual Channel Kit Desktop Memory Model AD3U1333B2G9-DRH <--- The new RAM I just purchased and installed
    Newegg.com - AMD Phenom II X6 1055T Thuban 2.8GHz 6 x 512KB L2 Cache 6MB L3 Cache Socket AM3 125W Six-Core Desktop Processor <--- The new CPU I just purchased and installed
    Newegg.com - OCZ StealthXStream OCZ600SXS 600W ATX12V &#47; EPS12V SLI Ready Active PFC Power Supply <--- The new PSU I just purchased and installed

    Other than that, I have:
    - ATI Radeon HD 5670, with 1 GB of DDR5 RAM;
    - 3 Hard Disks: One Hitachi 250GB, one Hitachi 500GB, one WD 500GB (note: I used 2 different drives for installations, had the error on both. One drive is a Media drive)
    - 1 RALink RT61 Turbo Wireless NIC

    I think that's my main components. I ran memtest86 on the RAM, and it passed. I was wondering if anyone had ideas as to what this could be caused by. A virus on my media drive makes sense based on what is crashing, but I never had these problems on my old Windows 7 x86 install with the old components. If I forgot a crucial piece of info, please tell me. :)

    Thanks for the insight. I'm really stumped here.
      My Computer


  2. Posts : 17,796
    Windows 10, Home Clean Install
       #2

    Welcome to the Forum

    If you are using the term upgrade correctly, that is the problem. You must do a clean install, best if format is included.
      My Computer


  3. Posts : 45
    Windows 7 Professional
    Thread Starter
       #3

    Hi, I meant that I had upgraded my system as in components wise. I linked the new components above. I clean installed Windows 7 x64 & x86 as well as Windows XP x86 and had the same issues with all three. Sorry I wasn't clear!
      My Computer


  4. Posts : 17,796
    Windows 10, Home Clean Install
       #4

    Sorry for the misunderstanding, but so many make an upgrade install and experience nothing but problems.

    Run an antivirus scan
    HouseCall - Free Online Virus Scan - Trend Micro USA

    Download and run malwarebytes. I think the problem is a case of the nasties.
    http://www.malwarebytes.org/mbam.php

    If you cannot perform one or both of these scans. I am pretty sure it is a virus or malware.
      My Computer


  5. Posts : 45
    Windows 7 Professional
    Thread Starter
       #5

    Okay, here's what I'll do -- I'll format all three hard drives in my machine, and then proceed to install Windows 7 x64. When I get it to the point where I can test out a virus scan, I'll check out what happens and report back here. Thanks for the advice, here's hoping it ends the problem.

    Joe
      My Computer


  6. Posts : 17,796
    Windows 10, Home Clean Install
       #6

    Joe

    I truly wish you the best of luck. Report back.
      My Computer


  7. Posts : 45
    Windows 7 Professional
    Thread Starter
       #7

    That appears to not have worked.

    I am seeing the "AntiMalware Service Executable" crash upon a scan with MSE.
    The "Aw, Snap" pages continue to appear in Chrome, though IE didn't mess up for me at all.
      My Computer


 

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