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06 Jun 2010 | #1 |
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Remove MS Bluetooth Notebook 5000 Mouse
So, my daughter walked up to my wife 2 days ago holding our *dripping wet* Bluetooth Mouse saying "Oh no, Mommy! I put the mouse in the pottie!"
![]() Needless to say it didn't work more. So I went out to get a new one. ![]() Now I'm attempting to connect the new mouse but it will not recognize it. I assume this is because there is already one in our Devices. I've attempted all I can to remove the mouse from the Devices, to no avail. Searched this forum and many others and I'm finally giving in... ![]() Can someone please tell me how to remove the mouse from my Devices??? (I have already updated my bluetooth software and uninstalled / reinstalled my "BT Mini-Receiver. Computer is a Dell XPS 450 with 8gigs Ram, Sporting Windows 7 Ultimate ![]() If you know how i can go about removing this device, let me know! |
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06 Jun 2010 | #2 |
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First of all, that is the cutest hardware failure ever.
![]() So, you've uninstalled the hardware through Device Manager then? |
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06 Jun 2010 | #3 |
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I attempted to. It does not explicitly say "MS Bluetooth Notebook Mouse 5000". I uninstalled the "HID-Compliant Mouse", restarted the computer, and then *vawla* It still shows the Mouse under devices...
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06 Jun 2010 | #4 |
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Are you using built in bluetooth, or a dongle? If it's a dongle, did you remove it and then restart your comp? Also, when you uninstalled through Device Manager, did you check the "Delete the drivers for this device" box?
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06 Jun 2010 | #5 |
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I did it again. For some reason the computer is acting if the Mouse is still attached. When I click "Scan for hardware changes" it automatically loads the mouse...
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06 Jun 2010 | #6 |
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Are you using the default drivers that Windows installs when you plug in the mouse?
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06 Jun 2010 | #7 |
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I'm sorry, I'm unaware of what "a dongle" is... I'm assuming its Bluetooth...
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06 Jun 2010 | #8 |
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06 Jun 2010 | #9 |
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Edit: OK, so no dongle. Have you tried updating to drivers from the MS website? Usually what they have there is updated from what Windows automatically installs. |
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06 Jun 2010 | #10 |
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Haven't tried that yet... But I'm beginning to think it may be a problem with my Bluetooth Receiver... I just attempted connecting my cell phone and it was not recognized...
Thanks for your help! I'm gonna keep trying 'till I have this thing figured out... |
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