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Windows 7: DVD RW problem

09 Jun 2010   #1
Jimbo2208

Windows 7 Ultimate 32bit
 
 
DVD RW problem

Hi,

I have a problem with my Samsung SN S082H DVD writer. I have installed a new hard drive in my laptop and installed Win 7. I now find that the only disc that i can read is my Win 7 installation disc. I have tried CDs, Films on DVD and other DVDs but none can be read.

Device manager says the device is working properly.

I have tried to install new driver and firmware but this hasn't helped.

This really has me stumped, has anyone else had this problem?


My System SpecsSystem Spec
.
09 Jun 2010   #2
hoganth

WinXP / Win 7 / Win 8.1 64bit Dual Boot
 
 

First of all fill out "My System Specs". That will help us all know what system we are looking at. What version of windows 7 did you install?
My System SpecsSystem Spec
09 Jun 2010   #3
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Welcome to the form Jimbo2208. As hoganth suggested, always helpful to know your system specs. A Guy
My System SpecsSystem Spec
.

10 Jun 2010   #4
mwaltaf

Windows 7
 
 
Welcome

Thanks, I think I've posted everything about my system.
My System SpecsSystem Spec
10 Jun 2010   #5
Adrian

 
More Info please

Welcome to Windows 7 Support Forums,
Waltaf could you provide more info please on the issue you describe: DVD does not load.
Since you installed the new hard drive is this a replacement drive?
If this is true then all your drivers etc. have to be re-installed.
As always please report back and let us know so that we can mark the issue resolved, or continue troubleshooting.
My System SpecsSystem Spec
10 Jun 2010   #6
electrotune1200

Windows 8 Pro
 
 

Do you have any virtual drives installed?
My System SpecsSystem Spec
10 Jun 2010   #7
mwaltaf

Windows 7
 
 

My DVD is not new. It's the same one that came with the new computer. (TSSTcorp CDRW/DVD TSL462D ATA
DVD/CD-ROM drive
This is what happens. When I insert a disk (Sony DVD-RW 120min/4.7GB) it tells me "No disk inserted or drive not ready, please try again." I can play music, load software with no problems. I have tried different suggestions from the forum with no help. I have uninstalled and reinstalled with the same results.
My System SpecsSystem Spec
10 Jun 2010   #8
Adrian

 

Quote   Quote: Originally Posted by mwaltaf View Post
My DVD is not new. It's the same one that came with the new computer. (TSSTcorp CDRW/DVD TSL462D ATA
DVD/CD-ROM drive
This is what happens. When I insert a disk (Sony DVD-RW 120min/4.7GB) it tells me "No disk inserted or drive not ready, please try again." I can play music, load software with no problems. I have tried different suggestions from the forum with no help. I have uninstalled and reinstalled with the same results.
Mwaltaf, thankyou for responding back. I suggest the following troubleshooting procedures:
  1. Access your bios and review the Optical Drive connection, make sure its IDE or SATA connected
  2. Reboot your system and let Windows 7 load, then go to your device manaher and review youur optical drive settings in Device Manager and see if you have any Yellow Exclamation sympols
Report back when convenient.
My System SpecsSystem Spec
10 Jun 2010   #9
Mark Phelps

Win7 Pro 32-bit, Win8 Pro 32-bit
 
 

I had a nearly identical problem with an (expensive!!) Plextor DVD/CD drive. It worked fine in XP, but with Vista, it would not read or write DVD+RWs, but it would read commercial DVDs and write virtually everything else.

Nothing I tried worked, including drivers.

Ended up spending a (whopping) $20 and replaced with with a Samsung DVD/CD drive -- and haven't had any problems since.

And now, since I've migrated to Win7, it continues to work with no problems.
My System SpecsSystem Spec
10 Jun 2010   #10
mwaltaf

Windows 7
 
 

Adrian I thought I new a little about computers, but I'm stumped. I went into bios but could not see anything saying "Optical Drive Connection." Would you please elaborate?
My System SpecsSystem Spec
Reply

 DVD RW problem




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