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Windows 7: pen tablet problem.

14 Jun 2010   #1

Windows 7 32-bit
pen tablet problem.


i installed windows 7 x86 yesterday (from scratch) and now i'm having a problem with my pen tablet, a genius g-pen m712.

i got the latest driver from geniusnet, hooked up the tablet, and immediately got the annoying control of the tablet pc input service (i gather i'm not the first to report that). i managed to disable the right click, but i still got the droplet effect on clicks, and i can't switch to mouse mode which is highly annoying as i usually work with my display extended to an external monitor.

so i read through some older threads and tried disabling the input service, but now it won't recognize the pen at all. the scroll/volume control buttons work, the tablet lights indicates it is hooked up and registering the pen's pressure. it's just not moving the cursor.

weird thing is, just now when i rebooted my computer, the first two seconds it seems to have registered some movement. now it's unresponsive again though. as if something that hadn't started up yet is now inhibiting the whole thing.

also, when i was still running vista, i had more control panel options, where i could adjust sensitivity, switch to mouse mode and stuff like that. i'm not finding those in 7.

any idea how to fix this?

thanks in advance :)

My System SpecsSystem Spec
15 Jun 2010   #2

Windows 7 32-bit

little more info:

i also have a little wacom volito2 which is giving me pressure sensitivity problems (which i think it might be a pen problem). when i installed the driver for that, i got an extra tab in my control panel for pen tablet settings. it won't recognize the genius tablet though.

so in short, the problem is:
- with tablet pc input service ON i have visual feedback and can't switch to mouse mode
- with tablet pc input service OFF i can't move the pen except when in photoshop and still can't use mouse mode

PLEASE help. this is driving me and my right hand/wrist completely insane...
My System SpecsSystem Spec
17 Jun 2010   #3

Windows 7 32-bit

gee, thanks for your help guys, really appreciate it. *sigh*

anyway, for anyone reading who has the same problem: i was able to turn off the visual feedback without hacking the registry or anything of that sort.
in the control panel under "programs" i went to "turn windows features on or off". from there, i disabled the tablet pc functionality. visual feedback is completely gone and this time i CAN still move around my cursor!

the only problem i still have is not being able to work in mouse mode, any idea how i can fix that?
My System SpecsSystem Spec

21 Jun 2010   #4

Windows 7 32-bit

i just discovered that now i have no pressure sensitivity. any ideas?
My System SpecsSystem Spec
07 Jul 2010   #5

win 7 pro 64

hi I am having similar issues, I have a genius m712x, I got it working a little better by doing the following, I disconnected the tablet un-installed the drivers/software. Then I reinstalled as administrator. This gave me better sensitivity but still not working as it should. I have the sensitivity set at 8 and when I test it in the test area, it works perfect, but in a normal environment its shit. I also have a wacom that works fine i dunoo whats up with this, hope you found a solution.
My System SpecsSystem Spec
09 May 2011   #6

Windows 7

Hello. I'm very sorry for replying in an old thread but this is a top result in Google search for g-pen tablet problem, for a problem I have been able to solve. And I wanted to let others know in case they find themselves in the same trouble.

After disabling the Tablet PC feature (under Control Panel > Programs and features > Enable/disable Windows features) I got Genius' latest Windows 7 drivers for my tablet (a G-Pen 450) from their official support website (loop up geniusnet - you should find your own table model there).
After installing those drivers (make sure you didn't have other tablet drivers installed before this), I opened the tablet's control panel and unchecked "Support Tablet PC Feature" and hit Apply. Unless I did that, the tablet wouldn't respond at all. Now the tablet is fully working (pressure sensitivity, hot cells, the buttons).

I hope this helped somebody, I know I spent a lot of time on this.
My System SpecsSystem Spec

 pen tablet problem.

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