I'm using the Windows 7 RC and the mute button on my HP Pavillion DV7 is stuck in the 'on' phase (ie: it is lit up orange) regardless of whether the sound is actually muted or not.
I can live with it but it's really bugging me.
Does anyone know how to sort this out?
same here. sound still works, but you can hear it go on and off with the orange light.
win7rc let me know that an HP Quick Button update was available, but it didn't change a thing.
now real answers here. looks like something that has to wait to be fixed when HP releases an update when win7 is in production.
Yeah it's really weird though. I installed Win7rc on Tuesday and this problem only started today. Obviously windows has installed various updates including some today so I don't know if one of those has caused an issue?
Ah well..
I think this might actually have something to do with the windows UAC.
I accessed the System and Security section of control panel and then clicked on 'Quicktouch'. This allows you to change the sound made when pressing the quicktouch buttons.
When I did this windows UAC asked whether to allow quicktouch and after clicking 'yes' the light has started working properly.
You might want to try this and see if it works... :)
Putting all this together, it sounds like Windows Downloaded that update for the QuickTouch buttons, but since it has not been used since then, it is not actually working anymore.
Good Sleuthing
well, i reinstalled HP Quick Launch Buttons 6.40 H and ignored the compatibility warnings. it seems to work now.
oops. posted too soon. light still randomly turns on. not as often as before, but it still happens.
Last edited by skunksmash; 01 Jun 2009 at 11:47.
I have just installed windows 7 on my dv7, and I have the opposite problem. My mute button is stuck on the white, off, position, regardless of the actual mute status. Has anyone gotten a resolution for this yet? It worked when windows 7 was first installed, then only the mute has stopped working...
I had that exact same problem on my DV5, what fixed it was installing the quick launch and then going in your speaker settings and making sure your laptop speakers is checked. mine was stuck on headphones for some reason. BTW this site rocks!
I have reinstalled the quick launch from the hp.com/support site, nb406av, and have checked the speaker settings, but to no avail. What selection was stuck on headphones? I have attached a screenshot of my sound settings for better reference.
Any further help would be very welcome, as although I can live with it, it is rather annoying!
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