Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: HP laptop mute button stuck on (orange)

08 May 2009   #1
dannet

Windows 7 Professional x86
 
 
HP laptop mute button stuck on (orange)

I'm using the Windows 7 RC and the mute button on my HP Pavillion DV7 is stuck in the 'on' phase (ie: it is lit up orange) regardless of whether the sound is actually muted or not.

I can live with it but it's really bugging me.

Does anyone know how to sort this out?


My System SpecsSystem Spec
.
08 May 2009   #2
yasuro

windows 7100
 
 

same here. sound still works, but you can hear it go on and off with the orange light.

win7rc let me know that an HP Quick Button update was available, but it didn't change a thing.

now real answers here. looks like something that has to wait to be fixed when HP releases an update when win7 is in production.
My System SpecsSystem Spec
08 May 2009   #3
dannet

Windows 7 Professional x86
 
 

Yeah it's really weird though. I installed Win7rc on Tuesday and this problem only started today. Obviously windows has installed various updates including some today so I don't know if one of those has caused an issue?

Ah well..
My System SpecsSystem Spec
.

08 May 2009   #4
dannet

Windows 7 Professional x86
 
 

Quote   Quote: Originally Posted by yasuro View Post
same here. sound still works, but you can hear it go on and off with the orange light.

win7rc let me know that an HP Quick Button update was available, but it didn't change a thing.

now real answers here. looks like something that has to wait to be fixed when HP releases an update when win7 is in production.
I think this might actually have something to do with the windows UAC.

I accessed the System and Security section of control panel and then clicked on 'Quicktouch'. This allows you to change the sound made when pressing the quicktouch buttons.

When I did this windows UAC asked whether to allow quicktouch and after clicking 'yes' the light has started working properly.

You might want to try this and see if it works...
My System SpecsSystem Spec
08 May 2009   #5
johngalt

 

Putting all this together, it sounds like Windows Downloaded that update for the QuickTouch buttons, but since it has not been used since then, it is not actually working anymore.

Good Sleuthing
My System SpecsSystem Spec
09 May 2009   #6
yasuro

windows 7100
 
 

well, i reinstalled HP Quick Launch Buttons 6.40 H and ignored the compatibility warnings. it seems to work now.

oops. posted too soon. light still randomly turns on. not as often as before, but it still happens.
My System SpecsSystem Spec
09 May 2009   #7
dannet

Windows 7 Professional x86
 
 

Quote   Quote: Originally Posted by yasuro View Post
oops. posted too soon. light still randomly turns on. not as often as before, but it still happens.
Yeah looks like I posted too soon as well. Now mine has stopped working again. Stuck on orange...
My System SpecsSystem Spec
30 May 2009   #8
onegd4u

Windows 7
 
 

I have just installed windows 7 on my dv7, and I have the opposite problem. My mute button is stuck on the white, off, position, regardless of the actual mute status. Has anyone gotten a resolution for this yet? It worked when windows 7 was first installed, then only the mute has stopped working...
My System SpecsSystem Spec
31 May 2009   #9
beman36

Se7en X64 ultimate/Se7en X64 ultimate
 
 

I had that exact same problem on my DV5, what fixed it was installing the quick launch and then going in your speaker settings and making sure your laptop speakers is checked. mine was stuck on headphones for some reason. BTW this site rocks!
My System SpecsSystem Spec
31 May 2009   #10
onegd4u

Windows 7
 
 

Quote   Quote: Originally Posted by beman36 View Post
I had that exact same problem on my DV5, what fixed it was installing the quick launch and then going in your speaker settings and making sure your laptop speakers is checked. mine was stuck on headphones for some reason. BTW this site rocks!
I have reinstalled the quick launch from the hp.com/support site, nb406av, and have checked the speaker settings, but to no avail. What selection was stuck on headphones? I have attached a screenshot of my sound settings for better reference.

Any further help would be very welcome, as although I can live with it, it is rather annoying!


Attached Images
HP laptop mute button stuck on (orange)-sound.jpg 
My System SpecsSystem Spec
Reply

 HP laptop mute button stuck on (orange)




Thread Tools




Similar help and support threads
Thread Forum
Taskbar Button: Change Color of Orange Flashing Button
How to Change the Orange Flashing Taskbar Button Color in Windows 7 This tutorial will show you how to change the orange flashing taskbar button color in Windows 7. You could use it to change to other states also. You should make a new theme so the defaut aero.msstyles does not get corrupt....
Tutorials
Firefox tabs below orange button
I recently changed my explorershell.dll and then this happened: http://i.imgur.com/FcTfe.png The explorershell.dll may be unrelated, but I thought it may be useful to mention. How do I get tabs next to the orange button like they used to be? They are too low.
Browsers & Mail
HP quick launch mute button
My friend puts Windows 7 Ultimate on my computer and when I got it back, I noticed the my mute button was not turning orange when used, then I noticed my QuickPlay buttons didnt work at all. I read almost all the threads and was able to get my QuickPlay working again but for some reason cannot seem...
Hardware & Devices
HP Pavilion - Quick Launch button stuck on mute
I'm running Windows 7 Ultimate 64 bit and have the HP Pavilion dv7-1135nr here: http://h10025.www1.hp.com/ewfrf/wc/product?product=3795411&lc=en&cc=us&dlc=en&lang=en&cc=us A few days after installing windows 7 the Quick Launch mute button is stuck on (red) indicating that the system is muted...
Sound & Audio
Mute button problem
Hello for the first time. Before 10 days I have installed window7 on my HP CQ60 laptop and installed all drivers that my laptop needed, but than I found really stupid problem. It is HP Quick Launch Button. When I install this driver my problem, that is mute button doesn't work, still doesn't work....
Drivers
Mute button causes UAC prompt
I have a Toshiba A300 laptop (previously ran Vista 32 bit, now running Win 7 64 bit). The laptop has a row of media controls above the keyboard. The controls work fine, except the "mute" button, which when pressed first caused UAC to pop a permission window. When I check "yes" to allow, the...
General Discussion


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 01:42.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App