Problem with Microsoft Wireless Mouse 700


  1. gauravroy
    Posts : 2
    Windows 7 64 bit
       New #1

    Problem with Microsoft Wireless Mouse 700


    I purchased a Microsoft wireless desktop 700 a few weeks back. After installing Windows 7 64 bit, I had some trouble getting the wireless desktop started. However, I got it working after a few restarts.

    For a few weeks the hardware worked just fine. since yesterday (i.e. 20-Jun-10) the wireless mouse is not working properly. The problem is:

    1. The left click does not work
    2. The right click works
    3. the movement of the mouse is detected by windows

    This happened after I got a message saying the drivers did not work properly. I don't understand what went wrong.

    Anyway, I tried looking for the necessary drivers for this hardware on windows 7. I am not able to find the same online. The wireless set did not come with any CDs.

    Please help. I have a legal copy of Windows 7. Do I need to reinstall the drivers from this. Can someone please guide me as I am a rookie.

    Thanks,
      My Computer
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  3. Jonathan_King
    Posts : 13,354
    Windows 7 Professional x64
       New #2

    Try uninstalling the drivers in Device Manager. Then reboot, and let Windows automatically install drivers.

    Can you test the mouse on another machine? That way, we can confirm it is not a hardware problem.
      My Computer
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  4. gauravroy
    Posts : 2
    Windows 7 64 bit
    Thread Starter
       New #3

    Jonathan_King said:
    Try uninstalling the drivers in Device Manager. Then reboot, and let Windows automatically install drivers.

    Can you test the mouse on another machine? That way, we can confirm it is not a hardware problem.
    Thanks Jonathan,

    So when I uninstall, should I only uninstall the mouse drivers or for the entire desktop set (including the wireless device attached to the USB as well as the keyboard - which seems to be working fine).

    As for testing it on another machine I dont have another windows 7 installation, but an old laptop with Windows XP. Hope that will do.

    Will come back after trying out on a nother machine.
      My Computer
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