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Windows 7: DVD rom is missing

21 Jun 2010   #1

Windows 7 Enterprise
DVD rom is missing

I have interesting problem that i have not seen before. I have Dell Precision M4500 and i set it up with dual boot. First partition is windows 7 and the second it Ubuntu. The problem is with windows partition and inability to find/recognize the DVD rom. When i open device manager there are no missing drivers or unknown devices. In the Disk Management panel i don't see DVD rom at all (i do see virtual dvd drive).
I checked een viewer and found following error:

Event ID 7
The device,\Device\Cdrom1, has a bad block.

I had no problems with the drive itself when installing windows 7 or ubuntu, but after installing ubuntu my windows side does not recognize DVD anymore. When i put DVD in, my drive spins initially and it still works with Ubuntu, so it is not hardware error.

Any help would be appreciated.

Thank you

My System SpecsSystem Spec
21 Jun 2010   #2

Microsoft Community Contributor Award Recipient


My System SpecsSystem Spec
12 Sep 2010   #3

Windows 7 Ultimate x32

It sounds like the Data cable to the disk drive is going bad, or it is the drive its self, They can die at any given point with out warning
My System SpecsSystem Spec

13 Sep 2010   #4

Windows 7 Ultimate x64 and Home Premium x64


I don't know if this is still one of the funky problems with Windows (XP had this problem, but mostly due to running for a while, where sometimes, the OS just 'loses' the CD/DVD drives)

How long have you had Windows running? Have you recently restarted or is this Ubuntu VMing it?
My System SpecsSystem Spec
13 Sep 2010   #5
Carl Lawrence

Dual-boot: Windows 7 HP 32-bit SP1 & Windows XP Pro 32-bit SP2.

Also check inside your PC.
My System SpecsSystem Spec

 DVD rom is missing

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