Microsoft Mouse Problems


  1. Posts : 4
    Windows 7 Professional 32 bit
       #1

    Microsoft Mouse Problems


    Yesterday around 10pm EST, my Microsoft Wheel Mouse Optical USB mouse, it started losing connection. It has a light on it, and it keeps going on and off. Sometimes it makes the disconnect hardware and reconnect hardware sounds. But right now, i had to put in a back up mouse because every time i would touch the other mouse, it would go off. But even after a while, the back up mouse starts to do the same thing.

    I'm starting to think it is a Windows 7 issue. I just did a clean install of Windows 7 on Tuesday (June 29th), and until yesterday, it worked fine, and it also worked fine before i clean installed. I think it is a Windows 7 issue, because my webcam resets about every 1-5 minutes, even though the software for it is installed, as is its driver. But, when i installed Windows 7 on Tuesday, i did not install IntelliPoint. I did this last night and it fixed my problem. It has worked since then, all the way up to about 45 minutes ago. At first, it starts disconnecting for a split second, maybe every two minutes, but it quickly escalates to it going off for 10 seconds every time i touch it.

    I really need help because i need to have a mouse! Any help at all is appreciated!
      My Computer


  2. Posts : 474
    Windows 7 Enterprise x64 SP1
       #2

    jmixmaster said:
    Yesterday around 10pm EST, my Microsoft Wheel Mouse Optical USB mouse, it started losing connection. It has a light on it, and it keeps going on and off. Sometimes it makes the disconnect hardware and reconnect hardware sounds. But right now, i had to put in a back up mouse because every time i would touch the other mouse, it would go off. But even after a while, the back up mouse starts to do the same thing.

    I'm starting to think it is a Windows 7 issue. I just did a clean install of Windows 7 on Tuesday (June 29th), and until yesterday, it worked fine, and it also worked fine before i clean installed. I think it is a Windows 7 issue, because my webcam resets about every 1-5 minutes, even though the software for it is installed, as is its driver. But, when i installed Windows 7 on Tuesday, i did not install IntelliPoint. I did this last night and it fixed my problem. It has worked since then, all the way up to about 45 minutes ago. At first, it starts disconnecting for a split second, maybe every two minutes, but it quickly escalates to it going off for 10 seconds every time i touch it.

    I really need help because i need to have a mouse! Any help at all is appreciated!
    I think you are right about it being 7 and not just the mouse since it affects your webcam.

    Tell me more about your copy of 7 and where you got it.
      My Computer


  3. Posts : 4
    Windows 7 Professional 32 bit
    Thread Starter
       #3

    Well, I don't think it is my actual copy of 7. I've used it twice (One Clean Install, and one upgrade; upgrade only to fix some stuff), and i have never had any problems. When i FIRST plugged in my webcam the first time i used skype, i actually got a bluescreen. The details from Windows when it restarted:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.48
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 50
    BCP1: B55BF000
    BCP2: 00000001
    BCP3: 9259B7C1
    BCP4: 00000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\062910-96221-01.dmp
    C:\Users\(username)\AppData\Local\Temp\WER-72119-0.sysdata.xml

    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt
    I think when it bluescreened it messed up some drivers and stuff (including my mice). But i am willing to do another clean install of Windows if needed. I'm not sure why it bluescreened, because before I clean installed on Tuesday, it worked fine. But like i said i am willing to do another clean install.
      My Computer


  4. Posts : 8
    Windows 7 Pro
       #4

    I am getting the same bluescreen error on my HP Touchsmart 600q running Windows 7 Pro. I had a previous new touchsmart that bluescreened repeatedly. It was sent back to HP two times and each time it kept happening. HP replaced that one with a new one, and now, less than a month later, it has started bluescreening and with increasing frequency. That is the bluescreen error I get, just different BCP numbers. Mine has been:


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.48
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 50
    BCP1: FFFFFE70000001D0
    BCP2: 0000000000000000
    BCP3: FFFFF88000EFF242
    BCP4: 0000000000000007
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\081610-19796-01.dmp
    C:\Users\MomLocal\AppData\Local\Temp\WER-223627-0.sysdata.xml

    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt
    8.18.2010
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.48
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 50
    BCP1: FFFFFE0C0000012C
    BCP2: 0000000000000001
    BCP3: FFFFF80002FBF668
    BCP4: 0000000000000007
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\081810-17378-01.dmp
    C:\Users\janine.IEDEN\AppData\Local\Temp\WER-39811-0.sysdata.xml

    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt
      My Computer


 

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