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Windows 7: Microsoft Mouse Problems

03 Jul 2010   #1
jmixmaster

Windows 7 Professional 32 bit
 
 
Microsoft Mouse Problems

Yesterday around 10pm EST, my Microsoft Wheel Mouse Optical USB mouse, it started losing connection. It has a light on it, and it keeps going on and off. Sometimes it makes the disconnect hardware and reconnect hardware sounds. But right now, i had to put in a back up mouse because every time i would touch the other mouse, it would go off. But even after a while, the back up mouse starts to do the same thing.

I'm starting to think it is a Windows 7 issue. I just did a clean install of Windows 7 on Tuesday (June 29th), and until yesterday, it worked fine, and it also worked fine before i clean installed. I think it is a Windows 7 issue, because my webcam resets about every 1-5 minutes, even though the software for it is installed, as is its driver. But, when i installed Windows 7 on Tuesday, i did not install IntelliPoint. I did this last night and it fixed my problem. It has worked since then, all the way up to about 45 minutes ago. At first, it starts disconnecting for a split second, maybe every two minutes, but it quickly escalates to it going off for 10 seconds every time i touch it.

I really need help because i need to have a mouse! Any help at all is appreciated!


My System SpecsSystem Spec
.
04 Jul 2010   #2
merkat106

Windows 7 Enterprise x64 SP1
 
 

Quote   Quote: Originally Posted by jmixmaster View Post
Yesterday around 10pm EST, my Microsoft Wheel Mouse Optical USB mouse, it started losing connection. It has a light on it, and it keeps going on and off. Sometimes it makes the disconnect hardware and reconnect hardware sounds. But right now, i had to put in a back up mouse because every time i would touch the other mouse, it would go off. But even after a while, the back up mouse starts to do the same thing.

I'm starting to think it is a Windows 7 issue. I just did a clean install of Windows 7 on Tuesday (June 29th), and until yesterday, it worked fine, and it also worked fine before i clean installed. I think it is a Windows 7 issue, because my webcam resets about every 1-5 minutes, even though the software for it is installed, as is its driver. But, when i installed Windows 7 on Tuesday, i did not install IntelliPoint. I did this last night and it fixed my problem. It has worked since then, all the way up to about 45 minutes ago. At first, it starts disconnecting for a split second, maybe every two minutes, but it quickly escalates to it going off for 10 seconds every time i touch it.

I really need help because i need to have a mouse! Any help at all is appreciated!
I think you are right about it being 7 and not just the mouse since it affects your webcam.

Tell me more about your copy of 7 and where you got it.
My System SpecsSystem Spec
04 Jul 2010   #3
jmixmaster

Windows 7 Professional 32 bit
 
 

Well, I don't think it is my actual copy of 7. I've used it twice (One Clean Install, and one upgrade; upgrade only to fix some stuff), and i have never had any problems. When i FIRST plugged in my webcam the first time i used skype, i actually got a bluescreen. The details from Windows when it restarted:

Quote:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 50
BCP1: B55BF000
BCP2: 00000001
BCP3: 9259B7C1
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\062910-96221-01.dmp
C:\Users\(username)\AppData\Local\Temp\WER-72119-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
I think when it bluescreened it messed up some drivers and stuff (including my mice). But i am willing to do another clean install of Windows if needed. I'm not sure why it bluescreened, because before I clean installed on Tuesday, it worked fine. But like i said i am willing to do another clean install.
My System SpecsSystem Spec
.

18 Aug 2010   #4
Jemima66

Windows 7 Pro
 
 

I am getting the same bluescreen error on my HP Touchsmart 600q running Windows 7 Pro. I had a previous new touchsmart that bluescreened repeatedly. It was sent back to HP two times and each time it kept happening. HP replaced that one with a new one, and now, less than a month later, it has started bluescreening and with increasing frequency. That is the bluescreen error I get, just different BCP numbers. Mine has been:


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 50
BCP1: FFFFFE70000001D0
BCP2: 0000000000000000
BCP3: FFFFF88000EFF242
BCP4: 0000000000000007
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\081610-19796-01.dmp
C:\Users\MomLocal\AppData\Local\Temp\WER-223627-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
8.18.2010
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 50
BCP1: FFFFFE0C0000012C
BCP2: 0000000000000001
BCP3: FFFFF80002FBF668
BCP4: 0000000000000007
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\081810-17378-01.dmp
C:\Users\janine.IEDEN\AppData\Local\Temp\WER-39811-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
My System SpecsSystem Spec
Reply

 Microsoft Mouse Problems




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