AutoPlay Issue

There is probably around a 40% chance that my computer will recognize my camera when I hook it up through USB. When it does and the AutoPlay runs, I select the import option, and I am asked to enter in a folder name for the group of videos I am importing.

The import settings link is in the bottom corner, but for some reason when I click on it, nothing happens. My cursor changes to the link selection icon, but absolutely nothing happens when I click on it. I've tried locating this problem on the internet, but I've had no luck. I can't change my import settings because the link simply does not work. I'm thinking it may have something to do with a setting, possibly.

Any solutions?

Is this a normal digicam or a video cam with a hdd? If its a normal digicam and your computer has a card reader slot then just pluck the sd card out of your camera and insert it into the computer slot. Then you can copy paste videos in windows explorer.