New
#1
Sound problem with New RAM
Hi,
Recently I bought new RAM from Crucial - 4GB kit (2GBx2), 240-pin DIMM, DDR2 PC2-5300 upgrades for Dell XPS 600 Desktop/PC, CT519124 from Crucial.com
I went to install it, only to find my sound went all crackly until disappearing altogether after a few minutes.
I've been on to Crucial, both via their forum and live chat, and I've been told to try numerous things:
1) Update soundcard drivers
2) Update chipset drivers
3) Update graphics drivers
4) Update BIOS
5) Try putting 1 module in at a time
6) Try overclocking the RAM
7) Try clearing CMOS
I've gotten different answers from the different people I've talked to at Crucial. The first person I talked to on their livechat told me the sound problem could be the BIOS trying to run the new RAM on the old RAM's speeds, and that clearing the CMOS would fix this. He then went on to suggest overclocking the RAM, which is out of the question seen as I'm on a Dell computer.
The 2nd person I talked to via livechat suggested I update my BIOS, as well as my soundcard/graphics/chipset drivers. I tried updating all drivers and that didn't fix it. I can't update my BIOS because the Dell BIOS update for my DXG051 motherboard won't work on Windows 7.
I then got a response on the Crucial forum(No Sound/Slow Performance After Upgrading RAM - Crucial Community), saying that it was a known problem with Creative X-fi Xtreme Music soundcards, and that updating my soundcard drivers would fix the problem.
I#m pretty sure it is my soundcard thats causing the problem as other people have reported the X-fi Xtreme Music card not being able to handle more than 3GB of RAM. This makes sense because I tried installing each module at a time, and both work fine on their own and so are definitely not faulty. Its only when I put them both in together that I get the sound problems.
At this point I'm desperate the solve this. Does anyone know of any solution to this problem other than updating my drivers? Or will I have to buy a new soundcard?
Any help appreciated.