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Windows 7: Where can I find my fingerprint scanner software?

23 Jul 2010   #1
RoloDman

7 Ultimate 64 bit Service Pack 1
 
 
Where can I find my fingerprint scanner software?

Under device manager it says I have a "biometric device" called "TouchStrip Fingerprint Sensor (WBF Advanced Mode).

However, I can't find the software to activate it

any ideas?


My System SpecsSystem Spec
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23 Jul 2010   #2
Tews

64-bit Windows 8.1 Pro
 
 

Here is the driver for your finger print scanner ... Download

Product support page
My System SpecsSystem Spec
23 Jul 2010   #3
RoloDman

7 Ultimate 64 bit Service Pack 1
 
 

Quote   Quote: Originally Posted by Tews View Post
Here is the driver for your finger print scanner ... Download

Product support page

Don't I already have the drivers though, if device manager is reporting the "TouchStrip Fingerprint Sensor (WBF Advanced Mode)?
My System SpecsSystem Spec
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23 Jul 2010   #4
Tews

64-bit Windows 8.1 Pro
 
 

Try re-installing and see if it resolves your problem...
My System SpecsSystem Spec
23 Jul 2010   #5
RoloDman

7 Ultimate 64 bit Service Pack 1
 
 

Quote   Quote: Originally Posted by Tews View Post
Try re-installing and see if it resolves your problem...
Okay, I'll try that. But out of curiosity, would you tell me about the driver software you gave me?
My System SpecsSystem Spec
23 Jul 2010   #6
Tews

64-bit Windows 8.1 Pro
 
 

It is the software for your scanner from your computers support website...
My System SpecsSystem Spec
23 Jul 2010   #7
RoloDman

7 Ultimate 64 bit Service Pack 1
 
 

installing the drivers again solved the issue
My System SpecsSystem Spec
23 Jul 2010   #8
Tews

64-bit Windows 8.1 Pro
 
 

Glad to hear you have it all sorted!!
My System SpecsSystem Spec
23 Jul 2010   #9
freewill

windows 7 ultimate 32 bit
 
 

Hello techies, I had the same problem with acer finger print sensor when i installed 7 a week ago. The pre installed drivers did not work, so i downloaded a 100 MB file from acer website. Unfortunately, it still didn't work. Although, it works perfectly on my XP.
My System SpecsSystem Spec
23 Jul 2010   #10
Tews

64-bit Windows 8.1 Pro
 
 

Have you tried installing the software in XP compatibility mode?

Compatibility mode allows a older program written for an earlier versions of Windows to possibly run in Windows 7. You can also use Compatibility mode to always have a program to Run as an administrator.

Compatibility Mode
My System SpecsSystem Spec
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 Where can I find my fingerprint scanner software?




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