WIFI not working


  1. googs64
    Posts : 22
    Windows 7 Professional x64
       New #1

    WIFI not working


    I was watching Stargate SG-1 on Hulu when the internet just cut out. A screen popped up and said, "We're sorry, but we cannot stream your video at this time. Please try again later." Soon after, I realized my WiFi was out. Not only was it not connecting, but it wasn't even seeing the network; my phone and other devices see and connect fine.

    I'm sorry but I don't remember everything I did, been working on it for a while. Here's what I do remember -

    I tried disabling and reenabling my network card: didn't work.
    Device manager says it is working fine, driver is up to date.
    Restarted my computer: didn't work.
    I ran the troubleshoot: no problems found.
    Ran malware, spyware, and virus scans: just a few cookies and other small stuff, didn't fix the WiFi.

    Any help will be greatly appreciated.

    I have Intel WiFi Link 5100 AGN wireless network card.
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  3. Jonathan_King
    Posts : 13,354
    Windows 7 Professional x64
       New #2

    Can it see any other networks?

    Try uninstalling the drivers, and installing a fresh copy.

    Could you have accidentally turned off the card? Look on the side of your laptop for a switch.
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  4. googs64
    Posts : 22
    Windows 7 Professional x64
    Thread Starter
       New #3

    Thanks Jonathan. I feel like such a noob. WiFi was off I even work at IT at my school
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  6. Jonathan_King
    Posts : 13,354
    Windows 7 Professional x64
       New #4

    It's okay, it happens to everyone. No worries there!

    Thanks for posting back, we appreciate it.
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