New
#1
Webcam issue
Hi,
Trying to install a Microsoft Webcam VX-3000 (new) on my Windows 7 Ultimate machine. The PC is an Intel dual-core with 4G RAM. The installation CD downloads the latest driver for Windows 7, and everything proceeds smoothly until it asks me to plug in the camera. After plugging it in, the installation tells me the camera can't be found. In addition, the "on" LED on the camera remains unlit. Some observations :
1) The very same webcam installs perfectly on a friend's machine running exactly the same OS and similar hardware.
2) The USB port seems to be working fine - Device Manager reports it is working properly and other USB devices (memory sticks, printers) work fine.
3) Trying to install on other USB ports result in the same failure.
I really don't know what is going on. Any thoughts would be welcome ...
Thanks,
Carl.