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Windows 7: Need help, new install of W7 Home Premium 64bit

02 Sep 2010   #11
Keiichi25

Windows 7 Ultimate x64 and Home Premium x64
 
 

Quote   Quote: Originally Posted by Denea View Post
Hey all,

I went an just ran with 2GB and my system started up fine. I attached some JPEG's of my system specs in my first initial post. Right now my system is running fine, and I will now start testing the RAM as nothing else has seemed to go wrong...leading me to believe its a RAM issue (which I hope it is, and not the motherboard).

I will post back with my results as I test each 2GB of RAM separately, and then all together.

I also tested my system with BurnInTest and got the following results....which it failed. from this, is there an issue with my Optical drive? See attachments
Well, first question with regards to that is, was there a CD rom in the drive when the test was run? If not, then re-run the test with a CD rom in there. It would give that error because it couldn't find anything as part of its test. You need to have some CD with data on it so that won't be a problem.


My System SpecsSystem Spec
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02 Sep 2010   #12
Denea

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Keiichi25 View Post

Well, first question with regards to that is, was there a CD rom in the drive when the test was run? If not, then re-run the test with a CD rom in there. It would give that error because it couldn't find anything as part of its test. You need to have some CD with data on it so that won't be a problem.
Hi Keiichi, thanks for the response.

When I ran the test, there was no CD/DVD in the drive, so I guess that is where that error arrose.

I do believe I found the issue of the BSOD, and Windows not starting up properly. I removed the 2GB RAM which I am able to use Windows, and put in another one 2GB RAM. This one failed to startup Windows, and wanted me to restore, which I did, and still the same issue occurred. I then put in my 3rd 2GB RAM, and the same issue occurred which happened in the 2nd 2GB RAM.

I will attempt to install a few games on my system with the 2GB RAM which is working, and see if I have any further issues with any errors, BSOD.

So for now, I think I have 2 bad 2GB RAM.

I will keep you guys updated, and really appreciate everyones input, advice, and assistance with my issues.
My System SpecsSystem Spec
02 Sep 2010   #13
DocBrown

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

Are all your 2gb ram sticks the same Mfg & ram speed?
My System SpecsSystem Spec
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02 Sep 2010   #14
Denea

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by DocBrown View Post
Are all your 2gb ram sticks the same Mfg & ram speed?
Yes, OCZ Gold Series.
My System SpecsSystem Spec
02 Sep 2010   #15
gregrocker

 

I would contact OCZ tech support to get their help determining with certainty whether it is a specs mismatch or bad sticks. Most will replace the RAM in either case until you get it running right. But they each have their own testing protocols and may want to supervise it to expedite an RMA.
My System SpecsSystem Spec
02 Sep 2010   #16
Denea

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by gregrocker View Post
I would contact OCZ tech support to get their help determining with certainty whether it is a specs mismatch or bad sticks. Most will replace the RAM in either case until you get it running right. But they each have their own testing protocols and may want to supervise it to expedite an RMA.
Greg,

The RAM I had bought off a buddy, brand new (still in case, sealed)...but he has had sitting around (room temperature) since the middle of March. So, I don't have a warranty on the RAM.

How would OCZ Tech be able to determine if the specs are mismatched or bad? With them in place on Mobo, I can't even get Windows to load correctly, without crashing. If you think it would be good to contact them, I will, but they will most likely not replace them (if they are bad, which I am assuming they are) since I don't have a warranty on them, nor does my buddy.

Again, I do appreciate all of the help you guys have assisted me with.
My System SpecsSystem Spec
02 Sep 2010   #17
gregrocker

 

Hi Denea -

Best to go to the mobo Support page to find out the exact RAM specs. Then google the S/N off the sticks to see they are indeed as labeled.

You can't really count on mismatched RAM, even less on RAM that isn't perfectly spec'd. If your mobo is new then their tech support will tell you for sure.

I was hoping the RAM was purchased new since you said you have a new build. But it's entirely possible OCZ tech support will help you since it's possibly not more than a year old. Tell them you bought it retail.

If you want to know for sure whether the sticks are bad, run a memtest86 on them overnight to see if they fail under stress testing.
My System SpecsSystem Spec
02 Sep 2010   #18
Keiichi25

Windows 7 Ultimate x64 and Home Premium x64
 
 

Actually, the ram itself should have a sticker with information besides OCS... You should be able to do a Google Search to determine a bit more (As some retailer might have that number match) to determine the specs. Same with the Motherboard you are using, if you can find the model number of the Motherboard, you should be able to do a google search for a manual or something and get specifications of what kind of ram it should be expecting.

As it seems the others sort of agree with part of an assessment that it could probably be a memory mismatch could be creating the memory glitches.

Edit - Well, I thought this was the thread where someone had two different manufactures of ram, but there is still always the case of mis-match that can also mess with the system.
My System SpecsSystem Spec
03 Sep 2010   #19
thefabe

Windows 7 ultimate 64 bit / XP Home sp3
 
 

FYI 'From my experience with OCZ they will bend over bckwards to help you.
You can either contact support or go to their forum and a OCZ tech will respond qiuickly, you'll of course need the model # off the ram sticks. Fabe
http://www.ocztechnologyforum.com/forum/index.php
My System SpecsSystem Spec
03 Sep 2010   #20
DocBrown

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

Just another thought. If you can get into the new install with win7 running with 1 ram stick at a time, you could run CPU-Z to see what make & model of the ram & the speed for each stick. Then write it down on paper for refference. Need help, new install of W7 Home Premium 64bit-cpu_z_memory.jpg





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My System SpecsSystem Spec
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 Need help, new install of W7 Home Premium 64bit




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