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Windows 7: Black screen on Win 7 Setup

05 Sep 2010   #11

Windows XP Pro SP3

Quote   Quote: Originally Posted by Taz55 View Post
Hi Joe

Do you have another power supply unit that you can swap, or can you test the new one you have with your new system?, just a thought, even though it is new it still may be faulty, power supplies that have low or fluctuating currents can cause all sorts of problems, also, you could try using a single ram module in another dimm slot

Thanks, but I really don't see the use of that. Windows XP worked and got installed just fine, and 7's setup works just fine as long as it is in safe mode. I don't think that this would happen if those devices were faulty. I would expect such faulty devices to cause various random problems, whereas this is like clockwork.

My System SpecsSystem Spec
05 Sep 2010   #12

Windows XP Pro SP3

If someone wants to follow the discussion/has any idea, you can read what else happened today here, I have the same nick.

My System SpecsSystem Spec
06 Sep 2010   #13

Windows 7 Ultimate Professional x64

I think that you should flash the BIOS. We have suggested all other options, and if none are working, it very well could be that you need to do this. Its worth a shot, because as of right now, that seems like your only option left.

Let us know,

Quote   Quote: Originally Posted by JoeDerivative View Post
Quote   Quote: Originally Posted by gregrocker View Post
Removing all but 2gb of RAM should be one of the first troubleshooting steps.
Done before. Hang & black screen.

You say you also held off on flashing the BIOS, so is there a newer BIOS version update? Install it even if you have to install XP to safely do so. Then try running installer from XP.
Sorry, but I'd rather keep it as the last chance after I'll have phoned to Microsoft and they'll have said that they have absolutely no clue about what's going on.

Done, hang & black screen. Actually the item wasn't really "SATA controller", the only item which had the AHCI option was "RAID". I mean that there's this main item called RAID, which has three options, AHCI, IDE and RAID (yes, the third option is named exactly like the main item). The default was IDE.

I don't have an integrated graphics card.

Have you tried reinstalling graphics card?
Do you mean physically unplug and replug it? Done, hang & black screen.

Next try unzipping and then loading video card driver into installer at "Where do you want to Install Windows?" screen. I just confirmed I could load mine in along with USB wireless and sound drivers, so it can be done. Browse every unzipped file until it picks it up. If it fails, try loading other drivers for your rig to figure out how to make it work. In fact you might want to load all the ones which were in error in Device Manager when you had a look.
Sorry but I am not sure about this. At the very beginning of this problem I tried that, and when I clicked "Load drivers" the message which popped up said clearly that I was supposed to load drivers for the hard drive, and infact when I picked up the drivers for the graphic card from the original manufacturer CD the system said that they canot be installed (no surprise, would you install graphic drivers for an hard disk...). I also tried to install the SATA controller's drivers according to this post, hoping my issue was something similar. It accepted the drivers, but then it said that Windows can't be installed on any partition, and I wasn't allowed to format/delete/create anything.

I tried to disable floppy from BIOS (like someone said). Hang & black screen.

Someone elsewhere suggested to lower the HyperTransport speed. Done, my PC wouldn't boot at all. Had to reset CMOS via jumpers. Not gonna touch that ever again in my life.

Other options before I give up on computers and go back to abacuses?
My System SpecsSystem Spec

06 Sep 2010   #14

Windows XP Pro SP3

Issue solved.

I enabled AHCI in the BIOS and disabled AMD Cool 'n' Quiet. Then I loaded AMD Sata controller drivers during the setup, and it didn't say anymore that they were not compatible. It was just obvious that if I wanted to load AHCI drivers I had to enable AHCI in the BIOS, but I just didn't think of it before, I just disabled AHCI the first time I saw it wouldn't change anything.

At any rate, after the setup completed I tried to re-enable Cool'n'Quiet, and I got hang & black screen again while in Windows. So I guess the actual problem was Cool 'n' Quiet and maybe the drivers and AHCI weren't necessary, I don't know. Anyway at the moment Cool 'n' Quiet is still disabled and I'll leave that way unless I find out how to avoid the crash - not that I need it, the CPU temperature is just fine (the sensor says 29C right now, but since it is located near the processor's fan hte actual temperature might be maybe 10 degrees more, not sure, but still should be fine.

Thanks to everybody! :)
My System SpecsSystem Spec

 Black screen on Win 7 Setup

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