Cant install windows seven or vista.Whats wrong?

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  1. Posts : 319
    Microsoft Windows 7 Professional 64-bit
       #1

    Cant install windows seven or vista.Whats wrong?


    i have installed my windows 7 in the past and today i got my pc back from geek squad this is the second consecutive time i have sent it to theam it came back from repair with windows vista on it they used the windows vista cds i gave theam but when i tryed to install windows 7 or vista the screen goes black and my laptop stops reading my disc the lcd and the cd-rom drive and the hard drive have all been replace why cant i install an operating system
      My Computer


  2. Posts : 3,139
    Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
       #2

    So when you got your computer back from the geeks, it worked fine with Vista? Why did you send it to the geeks to begin with? Were there any hardware problems? There are several tests you can run, but first I'd like to know what the repairs were.

    Also, please be specific on your HP model.
      My Computer


  3. Posts : 319
    Microsoft Windows 7 Professional 64-bit
    Thread Starter
       #3

    the first time i sent it in was because i would put the windows 7 or vista cd in and during the installation process my screen would flicker and go black and the pc would stop reading the disk they sent it back and said they repaired the lcd screen and the cd rom drive. i have recieved the pc from the first repair request and the same day i went to go pick it up from best buy and bring it home it was still having the same problem installing my os that i listed above so i sent it back for the second time today i got it back from the second repair request they said they replaced the hard drive this time and it had windows vista on it they installed vista useing the cds i loaned to theam but when i try and install vista or seven myself i still have the same problems i listed above the type of pc i have is an hp dv5-1125nr/core2 im not sure if that answered your question on the model
      My Computer


  4. Posts : 4,751
    Windows 7 Home Premium 32-Bit - Build 7600 SP1
       #4

    bigboi972 said:
    the first time i sent it in was because i would put the windows 7 or vista cd in and during the installation process my screen would flicker and go black and the pc would stop reading the disk they sent it back and said they repaired the lcd screen and the cd rom drive. i have recieved the pc from the first repair request and the same day i went to go pick it up from best buy and bring it home it was still having the same problem installing my os that i listed above so i sent it back for the second time today i got it back from the second repair request they said they replaced the hard drive this time and it had windows vista on it they installed vista useing the cds i loaned to theam but when i try and install vista or seven myself i still have the same problems i listed above
    When you install Win 7, are you trying to do an upgrade or a clean install? What kind of Win 7 disk do you have? Is it an upgrade, full retail or are you referring to the restore disk?
      My Computer


  5. Posts : 319
    Microsoft Windows 7 Professional 64-bit
    Thread Starter
       #5

    i have a full retail disk and im trying to do a clean install
      My Computer


  6. Posts : 3,139
    Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
       #6

    Let's start off by flashing your firmware (bios).
    Software & Driver Downloads HP Pavilion dv5-1125nr Entertainment Notebook PC - HP Customer Care (United States - English)
    **EDIT** Win 7 is supported, so that shouldn't be an issue.
      My Computer


  7. Posts : 319
    Microsoft Windows 7 Professional 64-bit
    Thread Starter
       #7

    i tryed to do a clean install so theres no os on the pc i read the directions for the link you just gave me and i think there would have to be a previous os on the pc in order for me to do this.
      My Computer


  8. Posts : 28,845
    Win 8 Release candidate 8400
       #8

    bigboi972 said:
    i tryed to do a clean install so theres no os on the pc i read the directions for the link you just gave me and i think there would have to be a previous os on the pc in order for me to do this.

    When you try to boot from dvd to install OS does it get to the BIOS/post screen?
      My Computer


  9. Posts : 319
    Microsoft Windows 7 Professional 64-bit
    Thread Starter
       #9

    yes it does go to the bios post screen
      My Computer


  10. Posts : 3,139
    Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
       #10
      My Computer


 
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