Can't boot Windows 7

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  1. Posts : 21
    Windows 7 Home Premium 32bit
       #1

    Can't boot Windows 7


    A few days ago, I went to shut down my laptop and Windows installed 2 updates when I shut down. When I went to get back on, Windows was taking forever on the starting Windows screen, and then it went to the blue screen (like the log in screen) but it wasnt to log in. It said Windows was configuring the updates, but it kept failing. It finally let me log on, and when I did everything was messed up. Microsoft Security Essentials said something about running counterfeit software, and I wasn't. So I formatted the partition and reinstalled Windows. Everything worked like it was supposed to, but when I went to get back on the next day it wouldnt boot up. I have reinstalled several times, but when I go to boot it back up, it doesn't work. Startup Repair doesn't work, and I've used the Command Prompt to try and fix it. It did fix it once, but when I shut down for the night, it wouldn't start up in the morning. I did FixMbr and I did Fixboot. I don't know anything about computers, so help please? Oh, and I'm running Windows 7 Home Premium 32 bit.
      My Computer


  2. Posts : 17,796
    Windows 10, Home Clean Install
       #2

    If the blue screen was a bsod, follow these instructions.
    https://www.sevenforums.com/crashes-d...tructions.html
    If you do not know if it was a bsod, follow the instructions, anyway.
      My Computer


  3. Posts : 21
    Windows 7 Home Premium 32bit
    Thread Starter
       #3

    The blue screen that came up when it said it couldn't configure the updates wasn't a BSOD. It was just the normal screen that comes up when it configures updates.
      My Computer


  4. Posts : 17,796
    Windows 10, Home Clean Install
       #4

    Ok Ducky, you do know a bit about computer, you realized that it is not a BSOD and that saves time.

    Try in
    Safe Mode
      My Computer


  5. Posts : 21
    Windows 7 Home Premium 32bit
    Thread Starter
       #5

    I am going to feel real stupid for asking this, but what am I supposed to do in safe mode?
      My Computer


  6. Posts : 17,796
    Windows 10, Home Clean Install
       #6

    No not stupid at all, I am for not telling. If you can set up a clean boot, so we can diagnose.
    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    After the clean boot is set up, boot in regular mode.
      My Computer


  7. Posts : 21
    Windows 7 Home Premium 32bit
    Thread Starter
       #7

    Well, it is just sitting on the loading Windows files page and it stopped at /windows/system32/DRIVERS/CLASSPNP.SYS and it just says "please wait.." It has been sitting like that for a few minutes.
      My Computer


  8. Posts : 17,796
    Windows 10, Home Clean Install
       #8

    With this CD you should be able to boot into repairs
    System Repair Disc - Create
      My Computer


  9. Posts : 21
    Windows 7 Home Premium 32bit
    Thread Starter
       #9

    I have already tried that with my Windows installation disc.
      My Computer


  10. Posts : 17,796
    Windows 10, Home Clean Install
       #10

    Is everything backed up?
      My Computer


 
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