New
#1
New laptop - Windows could not finish configuring the system
I ordered a refurbished/reconditioned Packard Bell EasyNote TJ74 laptop from a very well known retailer in the UK called Currys. I received it two days ago. Initally, the laptop stayed on for all of about 5 seconds before shutting down, however I have solved that problem by Googling the text and looking here: pxe-e61:media test failure check cable. It was basically trying to boot from something other than the HDD itself, so I set the HDD to the top of the list in the BIOS.
Then, the next problem I got was this: I get the "Windows is Starting..." screen, and then a setup services starting message, and then this:
"Windows could not finish configuring the system. To attempt to resume configuration, restart the computer."
I restart the computer and... nothing happens. No Windows installation/recovery disk came with the laptop.
So, I set the laptop to boot from CD in the BIOS and, using a 64-bit edition recovery disc I found online and ran startup repair using it, apparently no problems were found, and I got a message about ensuring I didn't have any cameras etc. attached... er...
Someone online recommended I disable digital driver signing, so I did that by pressing F8 at one point when it was booting... it doesn't seem to have made any difference. Safe mode doesn't work either.
Currys have told me they can do nothing but send a courier to my house to pick up the laptop... I don't get a replacement, simply a refund. I needed this laptop for Monday as I start university.
I've set it back to boot from HDD and I'm getting the "Windows could not finish configuring the system, please restart" message again and again and again, and the system just constantly restarts and the same message appears. It is a never-ending loop!
I have absolutely no idea what was/is installed on the laptop to cause this to happen, and the man instore said this was just one of the faulty laptops to slip through the net. Rubbish, someone in their refurb department just seems to have been very lazy.
Does anyone know anyway at all that I could fix this? Your help would be GREATLY appreciated, thanks. I am on the verge of asking if it's possible that I can do a clean install myself if I borrow a disc from a friend... but I've looked at other posts about this, and for some people who tried that, they still get the same message (Windows 7 licence key was included on sticker on bottom of laptop, thankfully).