Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Infinite restart loop

02 Oct 2010   #1
dvoriner

Windows 7 Home premium 64bit
 
 
Infinite restart loop

Hello! I have a brand new desktop PC with preinstalled Win7 Home Premium 64bit. I split the HDD and have Ubuntu on the other half. When I logged in Win7 I uninstalled preinstalled Norton Antivirus (it would stop working in two months anyways). After I got rid of it, it asked to restart the computer. I did so but a problem occurred. About 3 or 4 seconds after the restart, the computer restarts again ... and again and again. I lets me go to BIOS but nowhere else because right after that it restarts again. Even when I turn off the computer and turn it on again, it does the same - a restart loop. As I said, the loop takes about 3-5 seconds... Do you have an idea what to do? I do not have an installation CD/DVD, is there a way I can download some boot stuff from the internet?

Thank you very much


My System SpecsSystem Spec
.
02 Oct 2010   #2
Orbital Shark

 
 

Hi dvoriner, welcome to the forums

At which point is it restartting? Are you able to at least tap F8 to enter the boot options menu & boot in safe mode?
Note   Note
To access the boot menu keep tapping F8 after the 1st post screen goes blank


OS
My System SpecsSystem Spec
02 Oct 2010   #3
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate
 
 

Hello dvoriner, welcome to Seven Forums!



As the PC is "brand new" this may be the easiest option, there may be a way to recover the PC to factory specifications though all changes you have made to the PC will be lost, have a look at the info below to see if it'll be a help to you; you may get an option to make backups of data so have backup media available before you start, to use if needed.

Be sure to post back with any further questions you may have and to keep us informed.
information   Information

To start the system recovery:
1. Restart the PC.

2. When the eMachines logo appears on the screen, press the Alt and F10 keys repeatedly.

3. If you are prompted with a Microsoft Windows boot screen, press the Enter key.

4. After the system recovery program has loaded, follow the prompts to reinstall the Operating System.


My System SpecsSystem Spec
.

02 Oct 2010   #4
dvoriner

Windows 7 Home premium 64bit
 
 

Hi!

The computer restarts right after the eMachines screen appears so yes, I have the option to press Del to enter BIOS or to press F12 to enter the boot setup.

I tried to press F8 but that did not work.

However Alt + F10 worked! (finally something works So now I have an option to recover the factory specifications on 233 GB of HDD (the total capacity is 500GB so I presume the Ubuntu part will remain untouched). Now I have a stupid question: If I recover the "factory specifications", does it mean I will get rid of the preinstalled Win7 or not? Thank you for your replies, you are very helpful.
My System SpecsSystem Spec
02 Oct 2010   #5
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate
 
 

What I would suggest is to do a partition specific wipe "secure erase" to the Linux partition first because it is the source of the issue and if you recover to "factory" you very well may be right back where you started if Ubuntu/Grub is still there.

Have a look at Option Three in this tutorial at the link below to see an out-line of the wipe process.

Be advised: just be sure to do the correct partition, if you 'wipe' the built-in "Factory Recovery" partition by mistake that'll destroy any chance to use that partition to do the factory recovery at a later date.

Partition Wizard : Use the Bootable CD


Once you do the wipe to the Ubuntu partition you may be able to use the info in this tutorial to re-create a new set of boot files to the Windows 7 partition to get it booting again without the need to do the factory recovery.

Startup Repair - Run 3 Separate Times
My System SpecsSystem Spec
02 Oct 2010   #6
dvoriner

Windows 7 Home premium 64bit
 
 

Wow, so it is not going to be too easy, huh? So the problem is in Ubuntu, that is quite a surprise for me.

So the main thing I have to be careful about is that I have to erase the Ubuntu partition and not the W7 one, ok?
But that itself may not be enough so I will need some new boot files for W7 so I could boot it without recovering initial specifications, right?

Ok, I will try to do that and I will let you know, ok?

One more question... Would it be easy to reinstall Ubuntu in that erased partition in the future, after the W7 will be working again?

Thank you!!!

EDIT: There are 5 segments.
1) PQservice (NTFS) capacity 19GB, used 10GB
2) SYSTEM RESERVED (NTFS) capacity 100, used 25MB
3)eMachines (NTFS) capacity 233GB, used 22.5GB
4)* (file type: other) capacity 205GB, used 205GB
5)* (Linux swap) capacity 8.5GB, used 4kb

I am wiping the 4th one, I hope that is correct
My System SpecsSystem Spec
02 Oct 2010   #7
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate
 
 

Quote   Quote: Originally Posted by Bare Foot Kid View Post



Be advised: just be sure to do the correct partition, if you 'wipe' the built-in "Factory Recovery" partition by mistake that'll destroy any chance to use that partition to do the factory recovery at a later date.


This is not referring to the Windows 7 partition, it is the partition that is added at the factory that is used to do the "Factory Recovery" I posted instructions for you earlier and the 2 are completely different, the recovery partition probably has the drive letter "D: Recovery" as listed in the Partition Wizard program.
My System SpecsSystem Spec
02 Oct 2010   #8
dvoriner

Windows 7 Home premium 64bit
 
 

Quote   Quote: Originally Posted by dvoriner View Post
There are 5 segments.
1) PQservice (NTFS) capacity 19GB, used 10GB
2) SYSTEM RESERVED (NTFS) capacity 100, used 25MB
3)eMachines (NTFS) capacity 233GB, used 22.5GB
4)* (file type: other) capacity 205GB, used 205GB
5)* (Linux swap) capacity 8.5GB, used 4kb
OK, so I am becoming little bit desperate here. As said above, I wiped the fourth partition. Then I changed the third partition to "active". After that I booted from the Win 7 repair disc and tried to run "startup repair" for few times but the reboot loop is still there. I ran the MiniTool Partition Wizard and saw that SYSTEM RESERVED is active again even though before the startup repair I marked the fourth partition as active! Nevertheless, I tried to run factory recovery from the HDD but also with no result. Now I have no idea what to do again since I think I have tried everything. Any last idea?

Thank you for your admirable patience
My System SpecsSystem Spec
02 Oct 2010   #9
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate
 
 

Hello again.



What are the partition names "Labels" as listed in Partition Wizard?
My System SpecsSystem Spec
02 Oct 2010   #10
dvoriner

Windows 7 Home premium 64bit
 
 

Quote   Quote: Originally Posted by Bare Foot Kid View Post
What are the partition names "Labels" as listed in Partition Wizard?
Hi, I am not sure what you mean by labels so here is all information I see in Partition Wizard, if that is not enough I will try to give you more! :

1) PQSERVICE (file system: NTFS) capacity 19GB, used 10GB, status: None, type: primary
2) SYSTEM RESERVED (file system: NTFS) capacity 100MB, used 25MB, status: None, type: primary
3) eMachines (file system: NTFS) capacity 233GB, used 22.5GB, status: Active, type: primary
4) * (file system: unallocated) capacity 205GB, used 0KB, status: None, type: logical
5) * (file system: Linux swap) capacity 8.5GB, used 4kb

I deleted the Ubuntu partition which was number 4 and 5 before (number 4 is called " * " and so was number 5 when it still existed) so number 4 is now "unallocated". Also, as said before, "SYSTEM RESERVED" is no longer "Active" as I switched the "eMachines" to "Active".
My System SpecsSystem Spec
Reply

 Infinite restart loop




Thread Tools




Similar help and support threads
Thread Forum
Infinite Reboot Loop! Please HELP!!
Hi guys. This is my first time here, so if I post in the wrong place or do something wrong, please just help me out I have a problem with my secondary computer. Whenever I turn it on it boots, shows the BIOS, then goes black for about a second, then shows the bios again. Infinite reboot loop. ...
General Discussion
Windows 7 Infinite Reboot Loop
So, Yesterday I was installing XP on one of partitions I made for it,because I had problems recording stereo tracks for studio on Windows 7( in my previous encounters like that,it worked on XP ).After installation of XP it would restart and just give Unable to load operating system and I couldn't...
General Discussion
Infinite startup loop
Evening everyone, I just put a PC together and besides forgetting the power supply all went well... physically. A little background, this computer used to run Vista 32x but I wanted to upgrade and read that my mobo could support a Phenom II x4 965 if I flashed it which I did and that went well...
General Discussion
Infinite repair loop, I think I have tried everything.
Dear all, Let me explain my problem to you in the hope there is a genius out there with a solution I have not tried which will fix my laptop. Im running Windows 7 Home Premium 64bit on a Packard Bell laptop (bought a few weeks ago). Please ask if you need more details. There is a fair bit of...
BSOD Help and Support
Infinite start up loop
I screwed up. I downloaded a file, opened it, when I did the computer shut off, restarted and now is in an infinite loop of trying to repair itself because it will not start up I have tried the walk through for this problem and it didn't work. I tried restoring to an earlier date and that didn't...
BSOD Help and Support
An infinite loop of madness
Ok, I am so stumped at this. I am usually good with this stuff, I am an advanced user and can fix most things. But this is one thing I can't fix. So I'm coming to you. Here we go. About a month ago my cousin sent me a message telling me his computer stopped booting into Windows Vista. So he came...
Installation & Setup


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 00:11.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App