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Windows 7: Expanding Windows files stuck on 0%

05 Oct 2010   #1

windows 7 32bit
Expanding Windows files stuck on 0%

Hi all

I desperately need some help. I'm trying to install a fresh copy of Windows 7 Ultimate 32 bit on my HP laptop. I'm using an ISO file burned onto a DVD disc.

The problem I'm having is that the installation stops at 'Expanding Windows files'. It stays on 0% for hours and refuses to continue. It still allows me to move the cursor around but nothing is happening.

I tried burning the ISO file using several different programs at different speeds but all with the same outcome.

Any suggestions?

Thanks in advance.

My System SpecsSystem Spec
05 Oct 2010   #2

Windows 10 Pro x64

Where did you get the original ISO file?
It could be faulty
My System SpecsSystem Spec
05 Oct 2010   #3

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)

You need to give us more detailed specs on you laptop

Questions to use for help with Installation Issues
My System SpecsSystem Spec

05 Oct 2010   #4

windows 7 32bit

I tried two different versions so I doubt that's the problem. Also, I've used one of them before and it worked perfectly fine.

The specs are as follows:
HP Pavillion DV6000
2.3GHz Intel Core 2 Duo
320GB hard drive

My System SpecsSystem Spec
05 Oct 2010   #5
Microsoft MVP


Try removing all but 2gb of RAM to try install, swap RAM sticks, test your RAM with memtest86 for 5-6 passes or overnight.

Try wiping the HD before install: SSD / HDD : Optimize for Windows Reinstallation If you have not made your Vista/XP recovery disks off Recov partititon, then you may want to keep it, so you can wipe just the install partition using free Partition Wizard bootable CD.

Check for newer BIOS version to update from existing OS, if not then reset the CMOS: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS

Check the SATA controller setting in BIOS setup. Try AHCI first, then IDE if neccessary.

Run Disk Check then test your HD with maker's full diag/repair CD scan: Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.

Unplug all peripherals and other HD's.
My System SpecsSystem Spec

 Expanding Windows files stuck on 0%

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