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Windows 7: User Accounts - query

10 Oct 2010   #11
IcarusII

W7 Home Prem, Vista home Prem
 
 

I was just about to delete the folder as you suggested Greg, but I happened to be reading something online about user account issues and they spoke of looking at the event log.

I checked my event log and saw the following 'errors'. Ive included 3 snips:
The error identification itself:
User Accounts - query-event-log-error-users.jpg

the error specifically relating to the deletion of user 'Matthew':
User Accounts - query-event-log-error-matthew-snip.jpg

and the error relating to the deletion of 'Administrator':
User Accounts - query-event-log-error-administrator-snip.jpg

Ok...so it cant delete matthew becasue the directory isnt empty. But it is. Or at least I cant see anything in the three subfolders of the user Matthew.

More concerning is the fact there is an error for the deletion of the Administrator account. I havent ever tried to delete the administrator account. If you look earlier in the thread I only started with two users: Matthew and the unactivated guest account.

Also If you look carefully at the event error log, the times are very different.

The attempt to delete the User Matthew took place late at night when I tried to delete it just before I hit sack.

however the attempt to delete administrator happened at 5pm ish, this was literally just after W7 finished installing.

Whats going on here? This is taking up more of my time investigating than a format, wipe and clean install would!

I ran into these kinds of user account issues with Vista and really dont want to end up in the tangle all over again.

Any help much appreciated




My System SpecsSystem Spec
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10 Oct 2010   #12
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate
 
 

If you would rather do another clean install I'll help you with how to do it and it won't entail redoing the current partition structure.
My System SpecsSystem Spec
10 Oct 2010   #13
IcarusII

W7 Home Prem, Vista home Prem
 
 

I'm tempted barefoot kid. Just past hassles with user accounts has caused so much heartache.

However Ivanhoe understand why ms write os's which leave the files in place after you delete a user

I'm having some work done on the house today which I'm helping with so I don't have time right now. I'll be free in about 3 or 4 hours I think

Until then maybee someone might know an answer which is simple and dosnt need a reinstall

Unless I can understand why those errors occurred and know for sure just deleting the user folders is all that needs doing I will feel uneasy. I'm sure there will be other hidden files that won't have gone either!

Speak later
Matt
My System SpecsSystem Spec
.

10 Oct 2010   #14
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate
 
 

OK Matt, I'll be around later.
My System SpecsSystem Spec
10 Oct 2010   #15
Pusspa

 
 

the padlock just means the folder isnt being shared, have you tried deleting the folder in safe mode?

EDIT:Build 7077 - Padlocked Folder
My System SpecsSystem Spec
10 Oct 2010   #16
Orbital Shark

 
 

Quote   Quote: Originally Posted by Pusspa View Post
the padlock just means the folder isnt being shared, have you tried deleting the folder in safe mode?

EDIT:Build 7077 - Padlocked Folder
Almost

The padlock infact means that the 'owner' of the file/folder is 'SYSTEM' and not the user. This can be changed by taking ownership of the files/folders in the security tab of the properties box.

The following tutorial can help too.. Take Ownership Shortcut


OS
My System SpecsSystem Spec
10 Oct 2010   #17
IcarusII

W7 Home Prem, Vista home Prem
 
 

Hi guys,

I dont need to go into safe mode to delete it...i can just delete it as a normal admin.

my account Icarus II (see snips above) is an admin account. I just now deleted the folder and subfolders in c:/users/Matthew with no problems at all.

my query is more about:
a) why when I removed 'Matthew' in user management and said to delete the files did it leave them?
b) when i went into even viewer there were two errors (see above snips) - one saying it failed to delete folders in matthew as they werent empty (surely this is the purpose of saying 'yes' to delete files when you remove the user!)
c) the other error message was the same as b) but for the administrator account (which im guessing is the high lvl administrator account that I havent activated). Not only havent I activated it but I didnt try to delete it either becasue its not in user management (becasue its not activated).

Matt
My System SpecsSystem Spec
10 Oct 2010   #18
gregrocker

 

Failure to delete the actual folders when deleting a User Account happens all the time. It may even be a built-in failsafe.

If you decided to delete a quasi-Admin account (why?) to replace it with a standard User Account for owner then you did in fact delete an Admin account, which is likely why it errored and kept your files - as a fail safe for someone who might not know what they're doing or defense against trojan attack.
My System SpecsSystem Spec
11 Oct 2010   #19
IcarusII

W7 Home Prem, Vista home Prem
 
 

Quote:
If you decided to delete a quasi-Admin account (why?) to replace it with a standard User Account for owner then you did in fact delete an Admin account, which is likely why it errored and kept your files
Hi Greg, My understanding of w7 install is that during install you are asked to create an account which is infact an admin account. I mistakenly thought I was creating a standard user account rather than an admin and gave it a name I intended for my standard user account

Before anything was deleted, in c:/users there was :
Matthew - admin account
Administrator - admin account
Guest - guest account

However only 'Matthew' was showing in user management as 'guest' had not actually been activated and I believe 'administrator' is the built in admin account that i also haven't activated

I then created Icarus II - admin account and used this account to delete 'Matthew'. So i have never attempted to delete the account named 'administrator' as it had not been activated and was not an option to delete in user account control panel.

I may have misunderstood your above quote, sovim sorry if I have. I wasn't recklessly deleting accounts - I did so after seeking guidance here first
My System SpecsSystem Spec
11 Oct 2010   #20
Orbital Shark

 
 

Hi,

You may find that the files that were referenced when deleting the account through the 'User Accounts' in control panel were that of personal files, e.g. Documents/Music/Videos/Pictures if any. There may have been several hidden/system files that would need to be manually deleted
My System SpecsSystem Spec
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 User Accounts - query




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