installed 7 os and disk drive no longer works


  1. Posts : 1
    Windows 7 Ultimate 32bit (originally Windows XP 32bit before 7 install)
       #1

    installed 7 os and disk drive no longer works


    Hi

    after installing windows 7 operating system, i cannot use my external disk drive.

    everytime I insert a CD/DVD it recognizes it but does not run it.

    any help would be much appreciated

    :)
      My Computer

  2.    #2

    Look on the external's website for any newer firmware or driver.

    Does it have a letter in Disk Mgmt? Assign one if not.

    Plug and replug. Restart.
      My Computer


  3. Posts : 4,466
    Windows 10 Education 64 bit
       #3

    Check your AutoPlay settings in control panel. I have AutoPlay disabled so any external media doesn't auto play. What you describe is the way my system works by default. I just go to the drive and run the setup or autorun file to launch the disk.
      My Computer


  4. Posts : 8
    Windows 10 Pro x64
       #4

    Well if all else fails then another thing could be that there is something physically wrong with the drive =/ lets hope that it does not come to this but just another thing that could happen.
      My Computer


 

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