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Windows 7: installed 7 os and disk drive no longer works

10 Oct 2010   #1

Windows 7 Ultimate 32bit (originally Windows XP 32bit before 7 install)
installed 7 os and disk drive no longer works


after installing windows 7 operating system, i cannot use my external disk drive.

everytime I insert a CD/DVD it recognizes it but does not run it.

any help would be much appreciated


My System SpecsSystem Spec
10 Oct 2010   #2
Microsoft MVP


Look on the external's website for any newer firmware or driver.

Does it have a letter in Disk Mgmt? Assign one if not.

Plug and replug. Restart.
My System SpecsSystem Spec
10 Oct 2010   #3

Windows 10 Education 64 bit

Check your AutoPlay settings in control panel. I have AutoPlay disabled so any external media doesn't auto play. What you describe is the way my system works by default. I just go to the drive and run the setup or autorun file to launch the disk.
My System SpecsSystem Spec

11 Oct 2010   #4

Windows 10 Pro x64

Well if all else fails then another thing could be that there is something physically wrong with the drive =/ lets hope that it does not come to this but just another thing that could happen.
My System SpecsSystem Spec

 installed 7 os and disk drive no longer works

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