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Windows 7: Windows 7 Prof - Install - NEED HELP PLEASE

28 Oct 2010   #1

Trying to upgrade XP prof to Windows & Prof
Windows 7 Prof - Install - NEED HELP PLEASE

OK This is going to be a long post so you know exactly what I have and what is happening.

1) Have a Compaq SR1365CL
2) Its a AMD Athilon Processor - Pretty much Stock except for this with 2 GIG RAM
3) Changes made
I installed a WD SATA 1.5 TB just installed - worked fine when I cloned XP prof SP3
I installed an Video card HD4350 Radeon - Also worked fine with XP prof SP3
Planning on upgrading my Mother board in about 6 months - but would like to run Window 7 to get used to it now - using Windows 7 Profession Upgrade disk - Custom Install.

I am trying a Clean install - FYI I still have my 250 GB drive with all my data. - I also ran the Windows 7 Upgrade utility for XP that will reset all my settings once I get Windows 7 running

Problem -I am getting a blue screen on showing the atikmdag.sys - Which I understan means the ATI driver is not correct.

What Tried
I found the driver on Microsoft Update Catalog and the AMD site - It's the right driver. I have tried installing the both driver by going into Repair Windows choice during the install and going to Load Drivers - but every time I try is gives me a message Drive Load Failed

Here's my exact steps - Im using a DVD disk I burned from a MS down load record at 1X - Seems to do the right things - I do not think the disk is bad.

1) I have done a clean install and let Windows 7 set the partition
2) I have tried drivers from Microsoft Update Catalog AND AMD
3) I boot off my DVD install disk - I go into the repair disk option - I go to load drivers - I find the correct driver for a HD4350 - everytime I try to load the driver i get "driver load failed"
When ever it gets to Starting services during the install - I either get a blue screen or it keeps looping to a winddow INSTALL Windows - The computer restarted unexpectedly or encountered an unexpected error - Windows installation cannot proceed ***** Restart the installation.


My System SpecsSystem Spec
28 Oct 2010   #2
Microsoft MVP


It is unlikely the ATI driver is needed by installer as it is driver-complete. There is more likely something about its install or settings in BiOS that is conflicting. Try reinstalling the card.

Can you uninstall your video card and default to onboard graphics chip, or use another video card?

Try unplugging all other HD"s and USB devices, wipe the HD before install: SSD / HDD : Optimize for Windows Reinstallation

Remove all but 2gb RAM to try install, test all RAM with memtest86 CD scanfor 5-6 passes.

Update the BIOS to latest version, if current then Reset the CMOS: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS
My System SpecsSystem Spec
29 Oct 2010   #3

MS Windows 7 Ultimate SP1 64-bit


Welcome to SevenForums.

There is no direct "upgrade" from xp to Win 7.

See following for more info:
Win 7 Upgrade paths

If you still have a working os on your computer, then please run:
Windows 7 Upgrade Advisor

There is more to a computer being able to run Win 7 than just 1 GB of ram or more.
My System SpecsSystem Spec

29 Oct 2010   #4

Trying to upgrade XP prof to Windows & Prof

Already looked at Upgrade Paths site - Already Knew that there is not direct path - Already Ran upgrade adviser - I also ran the utility that created the file from XP that I will run to restore my users once the system is running Windows 7 - thanks anyway - I have worked with windows for many years - Never did the Vista thing (too many reported problems) so this is my first shot at this generation of windows - I just need to get it to complete the install without major errors and I think I'll be OK

Thanks gregrocker for your advise I will try some of these and let you know

Any other suggestions such as gregrocker provided will be most appreciated - thanks
My System SpecsSystem Spec
29 Oct 2010   #5
Microsoft MVP


Check SATA controller setting in BIOS setup: set to AHCI first, then IDE mode if necessary.
My System SpecsSystem Spec
29 Oct 2010   #6

Trying to upgrade XP prof to Windows & Prof

My Minidump files are attached - Can someone look at them and advise please

Attached Files
File Type: zip (49.7 KB, 2 views)
My System SpecsSystem Spec
29 Oct 2010   #7
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate

Quote   Quote: Originally Posted by Bare Foot Kid View Post
Quote   Quote: Originally Posted by shmeyers42 View Post
My Minidump files are attached - Can someone look at them and advise please

You really need to start a new thread at the "Crashes ... " forum to get those analyzed.

Crashes and Debugging
That's better.

Window 7 Profession 64 bit - Minidump
My System SpecsSystem Spec
29 Oct 2010   #8

Trying to upgrade XP prof to Windows & Prof

Resolved - Thanks to all
My System SpecsSystem Spec

 Windows 7 Prof - Install - NEED HELP PLEASE

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