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Windows 7: Windows 7 installation stuck

02 Nov 2010   #1

Win 7
Windows 7 installation stuck

Guys, I must have a solution for that because I'm treating with this installation for about a week (and a lot of re-installations).

I'm trying to install Win7 on my PC.
I'm getting a black screen right before the language screen is suppose to be shown.
This is happen right at the beginning : the white installation line is running in the bottom of the screen and then a Windows logo appear, right after that suppose to be the small window with the language selection, but instead , I see a black screen.

I CHANGED the cd's for couple of times, this is not the cd.
I also copied the image to a flash drive and tried to install from there - Stuck exactly at the same phase.

Please.... someone... Help ....

My System SpecsSystem Spec
02 Nov 2010   #2

Windows 7 Home Premium 32-Bit - Build 7600 SP1

Where did you get the Win 7 CD? Was it from a local store, from a store online, from Ebay or from a friend?
My System SpecsSystem Spec
02 Nov 2010   #3

windows 7 ultimate 64bit

sometimes that screen can take a VERY long time to appear (mine takes about 15 minutes). i would say to wait at least a half hour.
if after a half hour, the menu doesnt appear, but you can hear the dvd being read, try opening and closing the dvd drive without restarting the computer.
My System SpecsSystem Spec

02 Nov 2010   #4

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86

Do you have an AMD/ATI Radeon card? There used to be an issue with those. See here.

Fix Windows 7 Black Screen Of Death During Installation On AMD/ATI Radeon GPU

Otherwise, generally speaking unplug all extraneous hardware (your video card if you can switch to onboard graphics, usb devices etc.), then try to install. Did you run the upgrade advisor?
My System SpecsSystem Spec
02 Nov 2010   #5

7 Pro 64 Bit

Test the RAM first.
My System SpecsSystem Spec
02 Nov 2010   #6
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate

Quote   Quote: Originally Posted by bigmck View Post
Where did you get the Win 7 CD? Was it from a local store, from a store online, from Ebay or from a friend?

This is where I'd check first, where did the original image come from, re-burning DVDs from a bad image will do you no good and putting the same image on a USB stick doesn't change anything.

Where did you get Windows 7 from?
My System SpecsSystem Spec
02 Nov 2010   #7

Win 7

It's not an AMD video card.
The CD is Ok because I check it at my friend's PC and installation work just fine. I also tried couple of CD's.

I don't think that it's a memory issue because if I installing XP is works like a charm.

kword88 - The Harddisk and the CD-ROM stop working, I also tried to wait more than 15 minutes and nothing....
My System SpecsSystem Spec
02 Nov 2010   #8
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate

Have you tried the video card in another PC to make sure it works?
My System SpecsSystem Spec
02 Nov 2010   #9

Windows 7 professional x86/

I can see where people are coming from with the video situation but this happens after 'preparing to start windows for the first time' when the installation tells the ATI card to switch back to VGA. You then get a black screen with a white cursor. Removing the DVI output fixes that.

This though is at the very beginning of the install - If I remember rightly quite a few people fixed it by switching to a traditional mouse and keyboard (not USB)

So ISO if you are using a USB Keyboard and mouse then swap them for a traditional set up. If you are already, try removing them as the white bar loads (to test) Also remove any other non critical external devices you have attached.
My System SpecsSystem Spec
03 Nov 2010   #10

Win 7
Problem has been solved

I did try with ps2 mouse and keyboard and it didn't help.
Anyway the poblem has been solved by installing XP and then upgrading to WIN7 from the XP itself.

Thanks everyone.
My System SpecsSystem Spec

 Windows 7 installation stuck

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