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Windows 7: Been Troubleshooting for 2 weeks. Please Help!

08 Nov 2010   #11

Windows 7 Home Premium 64bit

I am installing the team viewer..i have 3 options..install, advanced or you can help remotely. Are u here for awhile or not? I wish i knew how to pm you..i hate to make you take the long route. i do not see anyway to reply to private messages. I clicked reply to you, but seen nowhere to type the reply. I dont see restore point on Vista..NEVER HAVE BEEN ABLE TO RESTORE ON IT FOR SOME REASON. I am checking laptop now. I am also grabbing what discs i have for both machines in regards to install/repair. My college student daughter made me recovery CDs for windows 7 laptop when she set this machine up less then a yr ago..The discs i have for windows vista i ordered with machine..but its been awhile since i have read the i am grabbing them now..

My System SpecsSystem Spec
08 Nov 2010   #12
Microsoft MVP


I just posted on your profile you how to enable Private Messaging. I will be glad to go over your installs for you. Install TV with all defaults just as they are, nothing added. Use PM.

You are looking for Vista and Win7 installation DVD's. We can use Recovery Disks but you'll get a cleaner reinstall without the factory bloatware if you use the clean-copy DVD.

Don't worry about driver disks as they are likely outdated. We'll use the Support Downloads webpages for both comptuter models to get the latest drivers which are not in the installer - although most are.
My System SpecsSystem Spec
10 Nov 2010   #13
Microsoft MVP


There began a 2 day round-the-clock odyssey where her laptop successfully factory recovered to solve a file-system nightmare likely caused by 1) User accounts jumbling and 2) bad EasyTransfer import.

The PC recovery failed on a "Code Purple" fatal flaw in some HP's mobos which they are rush replacing as tho they are under some kind of court ruling.
My System SpecsSystem Spec


 Been Troubleshooting for 2 weeks. Please Help!

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