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Windows 7: What do I do?

10 Nov 2010   #21
gregrocker

 

i agree you should try the failed updates individually and isolate the one(s) which fail to install, try to find out why - they may not be needed.

If Updates which you feel you need fail to install, or cause problems, then open a support case on Windows Update website. This support is by e-mail but is effective over a reasonable period of correspondence. We also have an Updates forum which may be able to help with specific issues.

Of course you can uninstall problematic Updates, or roll back the Restore point set for each.

The compatibility issue obviously wasn't a deal killer so I'd just watch performance closely. Google repeat errors in Event Viewer>Admin View to find how others have solved them, also in Performance log and other Advanced tools referenced earlier.


My System SpecsSystem Spec
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10 Nov 2010   #22
mccoady

Windows 7 Home Premium 64-bit; SP1
 
 

Thanks I've set Windows Update to download and notify me only so far I've got 4 out of 66 that failed to install so in order to try installing these individually will Windows Update eventually re-download these again?
My System SpecsSystem Spec
10 Nov 2010   #23
gregrocker

 

If you need them. They may have failed because it turned out they weren't needed.

Remember to check Optional Updates for the real goodies: driver updates.
My System SpecsSystem Spec
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10 Nov 2010   #24
mccoady

Windows 7 Home Premium 64-bit; SP1
 
 

Thanks for all the help but I may be back to square one I can't get iTunes 10 to install and I have to have iTunes.

After the repair I went to safe mode to uninstall iTunes 9 (image had iTunes 9) using Revo Uninstaller then rebooted to desktop so I could install iTunes 10 prior to this computer problem I had been running iTunes 10. I did deauthorize iTunes 9 before uninstalling it.. Now I'm getting this error when running the installer:

"There is a problem with the Windows Installer package a program run as part of the setup did not finish as expected." I click ok instead of cancel and it continues to install but when it opens iTunes I get this message:

"The registry settings used by the iTunes drivers for importing and burning CDs and DVDs are missing. This can happen as a result of installing other cd software, Please reinstall iTunes."

Reinstalling or using iTunes repair does no good it does look like when iTunes did open I had my songs although there were some duplicates. The songs I did try played and seemed to have the right file path although I didn't notice an iTunes folder in "Music". I did make a backup of my files before the Windows Repair Install and I did restore them prior to installing iTunes 10.

Any idea what I can do, am I going to have to run the Windows 7 Repair Install again or run a clean install and completely reformat/reinstall Windows which I hope is a last resort?

Is this a Windows or Itunes problem?
My System SpecsSystem Spec
10 Nov 2010   #25
gregrocker

 

Run SFC /SCANNOW Command - System File Checker

I'm not sure why you did all of that in Safe Mode with the ITunes uninstall - maybe monkeying like this with ITunes caused your probs in the first place.

Revo is fine, but deauthorizing and messing with the registry is asking for trouble.

If System File Checker doesn't help, try System Restoring to before you did the uninstall then install normally.

If this fails, I'd re-authorize and reinstall 9, uninstall it correctly to see if a normal install of ITunes 10 works for you. It always works for me on dozens of installs of it.
My System SpecsSystem Spec
10 Nov 2010   #26
mccoady

Windows 7 Home Premium 64-bit; SP1
 
 

Ok ran SFC and it was fine.

The reason I deauthorized iTunes is because when it came to the compatibility screen in Repair Install it suggested I do that but I also went ahead and uninstalled it which I guess was a mistake doing that.

I ran Disk Check and it must have removed my System Restore points because now it shows none so I can't do that.

I just tried to install iTunes 9 and it seemed to install fine until I tried to open it and a screen came up " The "iTunes Library.itl" can't be read because it was created by a newer version of iTunes. Remember I said I restored my backed up files, well I did this not knowing iTunes would not work at the time.

Boy this has been such a mess I'm really getting frustrated!

What happens if I run the Repair Install again do you think this will help with iTunes, or do you think I will first have to restore to the bad image (iTunes 9 was on it) and then Repair Install?
My System SpecsSystem Spec
10 Nov 2010   #27
gregrocker

 

Repair Install was going to be my next suggestion.


Then try installing ITunes 10 without any special steps. If it fails, open a new thread in General for Itunes experts to see it, include exact steps taken and verbatim error messages. See if Itunes has it's own forum as well.

If you do go ahead with old image, save a current system image first.
My System SpecsSystem Spec
10 Nov 2010   #28
mccoady

Windows 7 Home Premium 64-bit; SP1
 
 

Will try Repair Install first not holding out much hope for it since I think it will save current settings which apparently aren't working right in regards to iTunes.

Thanks for all the help!
My System SpecsSystem Spec
10 Nov 2010   #29
gregrocker

 

You might want to go for the perfect clean reinstall which we can help you with, then save a backup image so you never have to do one again.
My System SpecsSystem Spec
10 Nov 2010   #30
mccoady

Windows 7 Home Premium 64-bit; SP1
 
 

Well I tried the Repair Install and no go same thing I was really not wanting to do a clean because it will take installing so many programs from scratch but I may have no choice, it's a shame though because everything seems to be working fine except that iTunes 9 or 10 won't install. I think one major mistake I made was restoring my backup files which included the iTunes 10 Folder before I had iTunes 10 installed and working, when I made that image a year ago iTunes 9 was installed.

I did read somewhere to try deleting the Temp folder, rebooting and then try reinstalling iTunes but I cannot seem to get all my programs shut down so I can delete it.

It's been a year since I've did a clean install and that was a first so don't remember but should Windows provide all of the drivers?

Does a new Windows 7 image backup overwrite any existing images currently on an external drive for that computer
My System SpecsSystem Spec
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 What do I do?




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