W7-64 UpGrade won't boot from DVD

Fast reponses on this forum mborner-Interesting idea, I tried it and got the same message: that my WinXP OS is incompatible with the program on the hard drive. Doc-been doing that. On my box it's the f8 key and I get the dialogue box, select the 'cd drive' and still no go. Brianzon- My mobo is an Asus P5KC and yes, I did have the proper order Maybe there is 2nd setting aside from the f8 key? And the cd/dvd drive is relatively new and works fine. BigMac- the tutorials are all based on the assumption I will see an installation dialogue box. So far that has not been the case. The title on the DVD says "Sptember 2009, Systems, Windows, Client:Business". The big title says "Microsoft Licensing" and there is small print at the top that says "English, Microsft Windows 7 Professional, 64-bit upgrade:Pre-Existing License Required". And just so you know, I do have a licensed version of WinXP Pro currently running the computer.

I got this from Tech Soup, a non-profit discount organization because I work for a non-profit. I'll check in their forums and see if there is an issue with that.

Brianzion, Asus P5KC mobo and yes the cd/dvd drive works. I press the f8 button and get the dialogue box for booting, set it to cd drive and still nothing. mborner's idea worked insofar as the dvd was 'talked to' but the same message, that the program was incompatibe with the WinXp OS still came up. It's a Win 7 64 Professional upgrade disk and yes, I have a registered version of WinXP Pro as the current OS. BigMac- the tutorials assume that I will get a Win7 installation dialogue box. Haven't got there yet.

VidE said:

Thanks for the replys. Brianzon, currently, your info is not much help. If you read my post thru, I have made sure the cd/dvd drive is the first selected for booting up.

Alphanumeric, it's on a computer with a registered version of WinXP and I get no options for either a clean or custom install. When I duble click in explorer it tells me the DVD program isn't compatible with the OS.

MBorner-User Error? - That's what I'm trying to find out.

There are a couple of things going on here. One is you can't directly upgrade from XP to windows 7. You have to do a custom install if you launch the install from XP. The second problem is your windows XP is 32 bit and you're trying to run the windows 7 64 bit install. If your XP install was 64 bit it would likely work but 32 bit XP can't run a 64 bit app so it errors out. That leads you back to booting from the DVD to do the install. Like I said earlier I would make sure that the DVD is in fact bootable. If it's not you can play around with BIOS settings all day and never get anywhere. Also don't confuse autorun with being bootable. Autorun is just a windows function to make launching installers etc from a DVD easier. It has nothing to do with the disk being bootable or not. I only mention this because I've seen people assume that just because the setup started in windows when they put the disk in the drive, that it is bootable. One has nothing to do with the other.