New
#1
Cannot boot Windows 7 usb/cd but can boot Linux fine
A coworker of mine asked me to fix his computer. It is a Toshiba L455-S5000 laptop that has Windows 7 Home Premium 64-bit installed. His problem is that when you go to boot it never gets past the Windows is starting up screen. When I go to repair a failed boot, it gets to a black screen with a working mouse pointer. The recovery partition boot gets the same black screen with mouse pointer. So I decided to try a repair boot from a Windows 7 install DVD (also tried a usb). Here too it gets to a black screen with a mouse pointer and then nothing more. I booted both the Windows DVD and usb on another computer without any issues.
Now I got really curious, so I booted from an Ubuntu usb that I had. I ran memtest for 5 hours without a problem. Then I booted to the desktop without a problem. I can mount and read the hard drive without any issues and I'm even typing this post from the linux usb. I ran some hard drive and file system tests and everything seems fine. There is one pending sector error but all the other smart tests were fine. Though I don't think a bad hard drive would prevent a Windows install DVD from booting.
Any ideas what might be causing this?