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Windows 7: Can't get past welcome screen

20 Nov 2010   #71
seanmoha

windows 7 x64
 
 

Thanks BFK, I have another little issue here, windows is prompting me that there are important updates that needed to be installed and when I do that I get the same problem I originally had, can anyone help?


My System SpecsSystem Spec
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20 Nov 2010   #72
kword88

windows 7 ultimate 64bit
 
 

make sure your system time is correct, and you can try this:

How do I reset Windows Update components?
My System SpecsSystem Spec
20 Nov 2010   #73
seanmoha

windows 7 x64
 
 

I'm going to try that , Thanks
My System SpecsSystem Spec
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20 Nov 2010   #74
gregrocker

 

It's stopping at Welcome screen when you try to install Windows Updates?

Has it restarted after the updates?

Did you have drivers to install in optional Updates? Do them first, then Important Updates.

You may need to System Restore to before the Updates, then install them in smaller groups.

When you get the group that includes the problem update, restore to before the group and change to installing the one-by-one until you hit on the problem update, system restore to install the rest.

Then open a Support Case with Windows Updates via email to resolve the problem update.
My System SpecsSystem Spec
20 Nov 2010   #75
seanmoha

windows 7 x64
 
 

thanks Greg
, no it won't start after the update
My System SpecsSystem Spec
20 Nov 2010   #76
kword88

windows 7 ultimate 64bit
 
 

can you list the KB knowledge base number(s) of the updates that your computer is hanging on?
My System SpecsSystem Spec
20 Nov 2010   #77
seanmoha

windows 7 x64
 
 

I'm doing a clean install as I type to u, so I'll do it as soon as it it finished
My System SpecsSystem Spec
20 Nov 2010   #78
gregrocker

 

When computer won't start after update, need to boot the Win7 DVD Repair console to System Restore using the restore point set at update.

Now that you are reinstalling, gain control over updates by choosing not to install Updates automatically during install.

Then do small Update groups starting with Drivers and important security updates first, after installing AV.

Use MS Security Essentials to avoid conflicts.

If you hit on a group of updates that cause startup failure, immediately boot the Win7 DVD Repair console to run System Restore. Then do those updates separately until you find what caused the problem.

Are you getting a blue screen error at all? If necessary study the Event Viewer>Custom Views>Admin. to see if it reveals which Update caused the problem, or what else might have.
My System SpecsSystem Spec
20 Nov 2010   #79
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate
 
 

Quote   Quote: Originally Posted by seanmoha View Post
I'm doing a clean install as I type to u, so I'll do it as soon as it it finished



The first thing to do after the install finishes, is go to start, all programs, Windows update, upper left pane and click "Change Settings" and select "Never Check ... " that way you can selectively install updates 1 or 2 at a time so you can find the one causing issues.
My System SpecsSystem Spec
20 Nov 2010   #80
seanmoha

windows 7 x64
 
 

You guys are the best thanks a million. I will do as you say.
My System SpecsSystem Spec
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 Can't get past welcome screen




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