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Thanks BFK, I have another little issue here, windows is prompting me that there are important updates that needed to be installed and when I do that I get the same problem I originally had, can anyone help?
Thanks BFK, I have another little issue here, windows is prompting me that there are important updates that needed to be installed and when I do that I get the same problem I originally had, can anyone help?
make sure your system time is correct, and you can try this:
How do I reset Windows Update components?
It's stopping at Welcome screen when you try to install Windows Updates?
Has it restarted after the updates?
Did you have drivers to install in optional Updates? Do them first, then Important Updates.
You may need to System Restore to before the Updates, then install them in smaller groups.
When you get the group that includes the problem update, restore to before the group and change to installing the one-by-one until you hit on the problem update, system restore to install the rest.
Then open a Support Case with Windows Updates via email to resolve the problem update.
thanks Greg
, no it won't start after the update
can you list the KB knowledge base number(s) of the updates that your computer is hanging on?
I'm doing a clean install as I type to u, so I'll do it as soon as it it finished
When computer won't start after update, need to boot the Win7 DVD Repair console to System Restore using the restore point set at update.
Now that you are reinstalling, gain control over updates by choosing not to install Updates automatically during install.
Then do small Update groups starting with Drivers and important security updates first, after installing AV.
Use MS Security Essentials to avoid conflicts.
If you hit on a group of updates that cause startup failure, immediately boot the Win7 DVD Repair console to run System Restore. Then do those updates separately until you find what caused the problem.
Are you getting a blue screen error at all? If necessary study the Event Viewer>Custom Views>Admin. to see if it reveals which Update caused the problem, or what else might have.
You guys are the best thanks a million. I will do as you say.