Can't get past welcome screen

Page 8 of 9 FirstFirst ... 6789 LastLast

  1. Posts : 42
    windows 7 x64
    Thread Starter
       #71

    Thanks BFK, I have another little issue here, windows is prompting me that there are important updates that needed to be installed and when I do that I get the same problem I originally had, can anyone help?
      My Computer


  2. Posts : 525
    windows 7 ultimate 64bit
       #72

    make sure your system time is correct, and you can try this:

    How do I reset Windows Update components?
      My Computer


  3. Posts : 42
    windows 7 x64
    Thread Starter
       #73

    I'm going to try that , Thanks
      My Computer

  4.    #74

    It's stopping at Welcome screen when you try to install Windows Updates?

    Has it restarted after the updates?

    Did you have drivers to install in optional Updates? Do them first, then Important Updates.

    You may need to System Restore to before the Updates, then install them in smaller groups.

    When you get the group that includes the problem update, restore to before the group and change to installing the one-by-one until you hit on the problem update, system restore to install the rest.

    Then open a Support Case with Windows Updates via email to resolve the problem update.
      My Computer


  5. Posts : 42
    windows 7 x64
    Thread Starter
       #75

    thanks Greg
    , no it won't start after the update
      My Computer


  6. Posts : 525
    windows 7 ultimate 64bit
       #76

    can you list the KB knowledge base number(s) of the updates that your computer is hanging on?
      My Computer


  7. Posts : 42
    windows 7 x64
    Thread Starter
       #77

    I'm doing a clean install as I type to u, so I'll do it as soon as it it finished
      My Computer

  8.    #78

    When computer won't start after update, need to boot the Win7 DVD Repair console to System Restore using the restore point set at update.

    Now that you are reinstalling, gain control over updates by choosing not to install Updates automatically during install.

    Then do small Update groups starting with Drivers and important security updates first, after installing AV.

    Use MS Security Essentials to avoid conflicts.

    If you hit on a group of updates that cause startup failure, immediately boot the Win7 DVD Repair console to run System Restore. Then do those updates separately until you find what caused the problem.

    Are you getting a blue screen error at all? If necessary study the Event Viewer>Custom Views>Admin. to see if it reveals which Update caused the problem, or what else might have.
      My Computer


  9. Posts : 22,814
    W 7 64-bit Ultimate
       #79

    seanmoha said:
    I'm doing a clean install as I type to u, so I'll do it as soon as it it finished



    The first thing to do after the install finishes, is go to start, all programs, Windows update, upper left pane and click "Change Settings" and select "Never Check ... " that way you can selectively install updates 1 or 2 at a time so you can find the one causing issues.
      My Computer


  10. Posts : 42
    windows 7 x64
    Thread Starter
       #80

    You guys are the best thanks a million. I will do as you say.
      My Computer


 
Page 8 of 9 FirstFirst ... 6789 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 09:02.
Find Us