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#1
Complete Lock Up at 42%
Hi
My neighbors computer is completely virus ridden. An IT person came out and wanted to charge $400 for a clean reinstall so i said i would do it
She has windows xp and i recommended that she purchase windows 7. After purchasing the upgrade pack i put it in and selected custom (the clean reinstall option of the two).
It gets to the "expanding windows files" part and then locks up at 42% every time. I cannot move the mouse.
Any ideas on how to get through this? could it be a problem with the disk?
Cheers
Phil