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Repair Install Windows 7 Unsuccessful
I am having problem with the sound (!Failed to play test tone). I tried all possible methods including reinstalling the latest audio drive (Realtek).
I have not taken backup of any image.
I tried 'sfc/scannow' and restored two corrupt files (they have nothing to do with audio). Bur audio stil not working.
At last I tried, the option of repair install windows 7 using the original 'Windows 7' installation CD as per the procedure given in the tutorial.
I stopped the McAfee 'Realtime scan option' with 'Never start' option.
Everything went on well, but it stopped in the following screen. (Sorry! I have not taken the screen shot)
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Upgrading windows
That's all the information we need right now. Your computer will restart several times during the upgrade.
- (TICK) Copying Windows files
- (TICK) Gathering files, settings, and programs
- (TICK) Expanding Windows files
- (TICK) Installing features and updates
- (no TICK but in BOLD) Transferring files, settings, and programs (62%...)
Transferring files, settings, and programs (316895 of 419269 transferred)
Please wait ......
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The above screen remained for nearly 24 hrs without any change. Mouse was also not working. When I pressed the ESC key, the following message was displayed
! Setup cannot be canceled at this point. Doing so could leave your computer in a potentially unusable state.
I waited for another 5 or six hours. Nothing happened. I pressed the RESET and the computer stopped. I again pressed the RESET and the computer booted and automatically took the option 'Windows setup rollback' and started booting with the following message.
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The upgrade was not successful. Your previous version of Windows is being restored.
Do not restart your computer during this time.
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Thankfully the computer was restored back.
I did it second time with exactly same result (unsuccessful and rollback).
Can someone guide me as to how to get back my sound?