Problems Updating Windows Vista Home to 7 Professional

I apologize if this problem is listed somewhere else, but I couldn't find anything that matched what just happened it me.


Last fall my Sony Vaio-FW355J suffered some unfortunate problems. It was taken in for repair and was windows was restored, erasing everything. With everything on my hard drive gone I decided just to upgrade to windows 7 Professional from Vista home.

I first tried to upgrade, but was quickly prompted to do a clean install instead. So I went back and performed the clean install. I had no problems until I went to type in the product key.


Before the installation I had copied the product key and was curious to see if the clipboard was saved and if I could paste it instead of typing it. I hit ctrl+c and the screen sort of froze. Then it brought me to the normal log in screen, except the username was blank as was the image above the username. I don't know what the username or password would be. I never set one up. When I go to the switch user page the two users that I can log in as are administrator and other user. Clicking on administrator says "your account has been disabled. Please see your system administrator."

I'm stumped as to what to do.

I don't have a installation dvd because I downloaded the installation files through microsoft.

Any ideas will be helpful.

RESOLVED:

I rebooted in Safe Mode, went into windows.old, found the installation files and restarted the installation process.

Good to see you got it taken care of.

For the future, if you are doing an upgrade across flavors, it never hurts to have a disc. I'm sure MS had an ISO to download of W7 pro. I know mine did when I got a copy from MSDN-AA. In fact it was the only option.