Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Scanner Problems with Win7 RC

16 Jun 2009   #1
JimDodds

Win 7
 
 
Scanner Problems with Win7 RC

So.... I'm very impressed with Windows 7 RC, but I have one inexplicable problem: my Canoscan D1250U2F scanner won't install. The peculiar thing is that it installed and ran with the Beta, but now the RC simply will not even acknowledge that the scanner is there. The system gives me a sound tone when I remove the cable and plug it back in, but no message box comes up. I have plenty of alternatives for scanner drivers, etc. but you can't install a USB scanner if the system can't see it. Again, it worked with the BETA!?

Any suggestions welcomed!


My System SpecsSystem Spec
.
16 Jun 2009   #2
JimDodds

Win 7
 
 
Hey! I fixed it!

So bizarre! I changed the scanner to a different USB port, and the system saw it! Fooled around a bit... and I got it running! KUDOS to Windows 7!
I am now running everything I had on XP, including some legacy apps like Omnipage Pro Version 9 ( for some reason, it took 10 minutes to start running the setup program???) and the built in voice recognition is almost as good as Dragon Speaking. I AM IMPRESSED!

Thanks, Microsoft!

Jim Dodds
My System SpecsSystem Spec
17 Jun 2009   #3
rbmorse

Ubuntu Lunix and Windows 7
 
 

The take-away from this is that it's a good idea to unplug USB/Firewire/E-SATA and other removable devices while performing an operating system installation or upgrade.

After the O/S is installed, the device should be detected and the drivers installed and configured the first time you connect it and everything will be nice and springtime fresh.

From your description it sounds like the USB port/device enumeration for you scanner got munged during the transition (happens). Moving the device to another port forced the O/S to redetect and renew.
My System SpecsSystem Spec
.

18 Jun 2009   #4
antalgebra

Windows 7 64bit Ultimate Build 7268.0.090701-1900
 
 

Quote   Quote: Originally Posted by rbmorse View Post
The take-away from this is that it's a good idea to unplug USB/Firewire/E-SATA and other removable devices while performing an operating system installation or upgrade.

After the O/S is installed, the device should be detected and the drivers installed and configured the first time you connect it and everything will be nice and springtime fresh.

From your description it sounds like the USB port/device enumeration for you scanner got munged during the transition (happens). Moving the device to another port forced the O/S to redetect and renew.
Right, this is a motherboard limitation. Labs I've worked at requires us to manually re-connect some legacy equipment, and just can't get around it virtually.
My System SpecsSystem Spec
Reply

 Scanner Problems with Win7 RC




Thread Tools




Similar help and support threads
Thread Forum
Canon DR-2580C Scanner Problems
I recently upgraded to W7 64 and can't get my Canon-DR-2850C scanner to work. According to Microsoft it's supposed to be compatible. I got and installed the driver package from the Canon site. Driver installed OK and device manager says it is "functioning properly." (I did not install the "job...
Hardware & Devices
Epson Workforce 610 Scanner Problems
Hello - I have an Epson Workforce 610 All In One Printer/Scanner I also have a Windows 7 Pro PC. Windows installed all the driver fine however when I try to scan using Epsons Scanning software it will not scan. The weird thing is that when you use a Freeware software it will open the...
Hardware & Devices
Scanner problems
Hi, i have just joined your site as i have being trying to help my Father who is on the other end of a computer, he has an Epson DX4800 and has just bought a new Laptop, windows 7 Home premium, 64 Bit.only to find when what he thinks he has done downloading drivers, the scanner wont work, he may...
Drivers
What scanner are you using with Win7?
I'm looking for a good quality scanner to scan hundreds of old pictures. I have seen many but wanted to see what you guys could suggest that works well with Win7 32 bit and using USB. Thanks
Hardware & Devices
Epson DX4800 scanner problems
I cannot get the scanner side of my Epson DX4800 printer/scanner/photocoppier to work on my new Dell computer running Windows 7 (which I don't particularly like). When I double click the icon to start it I just get an error message "Epson scan cannot be started. Please use the troubleshooting...
Drivers
hp scanner problems
hi all, I have an hp psc 2355 printer and I'm running on windows 7 home prem x 64, I wonder if anyone can help me resolve the scanner driver problems, the printer works fine but no matter what I do i cannot get the scanner to work, this is a new computer, my previous (now dead) computer ran on XP...
Drivers


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 16:33.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App