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Windows 7: Help with install of windows 7 64 bit

05 Jan 2011   #1
CityLady

windows 7 64bit Enterprise
 
 
Help with install of windows 7 64 bit

Hi guys and girls,

I require help with an installation of windows 7. I recently purchase a secondhand laptop for my Son which had windows 7 on it only to find it was a illegal copy. I have now purchased a legal copy and tried to install it without no luck. I wiped the drive in the laptop to do a clean install and then put the disk in, 64 bit version, to find the dvd rom doesn't spin as if reading the disk. It says couldn't find the driver, then the option is to browse either the pc or disk for the required driver to which i have no clue. Can anyone help me with this problem as it's baffling me as to why i can not just install the legal copy of windows 7 home premium onto a cleaned hard drive.

Please help me or point me in the right direction.

Many thank

Citylady


My System SpecsSystem Spec
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05 Jan 2011   #2
CityLady

windows 7 64bit Enterprise
 
 

I think I have solved it all by myself. I copied all the contents from the legal disk onto and external hard drive and then entered the set up on the laptop and now it's installing the new version over the illegal copy. I will just delete the windows.old file when fully installed.

If it's not right to do that can someone please say? I will keep you posted on how it's going.

CityLady
My System SpecsSystem Spec
05 Jan 2011   #3
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate
 
 

Hello CityLady.



It would be best to do a wipe (secure erase) to the entire Hard Disk Drive to completely over-write any malicious code that may have been inbedded in the old 'illegal' version, what you are doing will leave any of that code in-place; have a look at this tutorial at the link below.

SSD / HDD : Optimize for Windows Reinstallation


Then do a clean install with the new Windows 7 DVD.

How to Do a Clean Installation with Windows 7


Also, are you sure you were booting the Windows 7 DVD correctly? You shouldn't need to add any drivers as the Windows 7 installer is driver-complete.

How To Change the Drive Boot Priority in BIOS


Be sure to post back with any further questions you may have and to keep us informed.
My System SpecsSystem Spec
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05 Jan 2011   #4
CityLady

windows 7 64bit Enterprise
 
 

Hi there and thank you for your response, I have got windows to install now but one driver still missing under other devices is a yellow exclamation mark with coprocessor when I try to update the driver it says cannot find the driver. I think this is what is causing the problem. I went to nvidia.com to locate a driver and when i installed it it told me it's not compatible this after i did the required specs scan to see what driver was needed.when i put a disk in the dvd rom it runs it just not the legal copy of my recently purchased windows 7
My System SpecsSystem Spec
05 Jan 2011   #5
gregrocker
Microsoft MVP

 

That missing co-processor driver is remedied by importing the Nvidia chipset from Nvidia's website or the Support Downloads webpage for your computer model.

Keep a close eye on optional Windows Updates as this is where Win7 delivers newer drivers - MS spent a fortune getting Win7 drivers in installer or quickly delivered via Updates and hardware updating which you can enable here: http://windows.microsoft.com/en-US/w...-your-hardware

If you have problems finding out which chipset you have, running Belarc Advisor system audit can help as well as provide a complete audit of your hardware and software including installed keys. Otherwise post back your exact make and model and we will help you find it.
My System SpecsSystem Spec
05 Jan 2011   #6
CityLady

windows 7 64bit Enterprise
 
 

this is the problem driver

%SystemRoot%\system32\setupapi.dll-18

That is what i find when i right click on coprocessor and then properties, details this is what shows in the text box. I have googled this text and it says it can be found on the system files on the disk but I cannot find them and wouldn't know where to put them either if I did. So you think i need to download from Nvidia?

ok here are my specs...

OS windows 7 home premium 64bit



NVIDIA GeForce 6100 [Display adapter]
Acer AC711 [Monitor] (16.3"vis, s/n ES7083270030D, July 2003)

Processor a Main Circuit Board b
2.00 gigahertz AMD Athlon 64
256 kilobyte primary memory cache
512 kilobyte secondary memory cache

CD-ROM Drive
HL-DT-ST DVDRAM GSA-4167B [CD-ROM drive]
3.5" format removeable media [Floppy drive]


Board: Gigabyte Technology Co., Ltd. GA-K8N51GMF-9
Bus Clock: 200 megahertz
BIOS: Award Software International, Inc. F4 03/09/2006

Just a note that maybe worth mentioning is, I can put any other dvd in the DVDrom and it works but when I put the legal copy of windows 7 in the DVDrom no go at all....not even to read the disk

regards

Hazel
My System SpecsSystem Spec
05 Jan 2011   #7
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Hi Hazel,

Can the Windows 7 disk you bought be read on another DVD drive? Say on your PC?

Regards,
Golden
My System SpecsSystem Spec
05 Jan 2011   #8
gregrocker
Microsoft MVP

 

The chipset drivers on Gigabyte site are pretty old. You can try to see if the co-processor will pick up a driver from the extracted file, but I would hesitate installing the full chipset if there are not performance problems related to this. GIGABYTE GA-K8N51GMF-9 | Emaplaadid - Driver
My System SpecsSystem Spec
06 Jan 2011   #9
CityLady

windows 7 64bit Enterprise
 
 

Yes I can read the disk on my pc just not the laptop....If I put a movie in the laptop it plays no worries. the only dosk that doesn't work is the legal copy of windows 7. I put it in my pc and viewed the files no problem as I too thought there may be a problem with the disk.
My System SpecsSystem Spec
06 Jan 2011   #10
Joshatdot

Windows 7 Professional x64
 
 

I go here for any Drivers I need to DL and install

News | DriverPacks.net

I have no doubt you should fine your chipset/co-cpu drivers there :)


edit: also if you have a 4GB+ usb flash drive I'd make one of these
USB Windows 7 Installation Key Drive - Create
Install Windows 7 from USB Pen Drive Using Grub4Dos
My System SpecsSystem Spec
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 Help with install of windows 7 64 bit




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