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Windows 7: When in Format screen Sata HDD doesnt appear?

24 Jan 2011   #1
lordtalha

Windows 7 Ultimate -Windows XP professional
 
 
When in Format screen Sata HDD doesnt appear?

Yesterday I got a blue screen later then my n5010 laptop uses to stuck at "windows is starting" screen.So I decided to format and install windows 7.When I put w7 Dvd and got to format screen.I coudnt see sata hdd ( it does exist in bios ) . I tried to install sata drivers but it didnt work from external I think.So I called dell sevice . THey said do the diagnostics test Now I am doing the tests.It passed the confidence , the long test and the read test.It is at seeking test now.I cant call dell service because its closed by this hours.Do you have any idea? I am just seeking for advices - I will call Dell tomorrow again.


My System SpecsSystem Spec
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25 Jan 2011   #2
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

After the Dell diagnostic test you could,
Check the hard drive with the manufacturer's diagnostic tools.
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
HD Diagnostic
My System SpecsSystem Spec
25 Jan 2011   #3
lordtalha

Windows 7 Ultimate -Windows XP professional
 
 

yes I did diagnostics it took about 5 hours and no problem found.I called back dell then they said we will replace your hdd.
My System SpecsSystem Spec
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25 Jan 2011   #4
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Hope you get on with Dell OK.
My System SpecsSystem Spec
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 When in Format screen Sata HDD doesnt appear?




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