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Windows 7: HP Recovery CD fails! (help!)

27 Jan 2011   #11
gregrocker

 

Unplug PC, press power button and hold to drain residual power, replug and Power On.

See if Win7 will startup. If not, tap F8 key repeatedly to access Repair console. Accept any offered Repair; if necessary boot back in to try Startup Repair from the Recovery Tools list repeatedly. SysRestore should be offered - if not try running it from list. System Recovery Options

If not, reboot and press F11 key repeatedly to trigger Factory Recovery. Choose a full format destructive recovery which will wipe and reinstall all but the Recov partition (only Roadrunner can erase himself).


My System SpecsSystem Spec
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27 Jan 2011   #12
mjf

Windows 7x64 Home Premium SP1
 
 

Quote   Quote: Originally Posted by mjf View Post

You should start by simply backing up all your data (personal files, photos etc.). Make an image if you know how to onto an external HDD of you current c: partition.
Deactivate any paid programs which allow you to reactivate later.

Your HDD has a recovery partition which you should be able to use to do a Factory restore/recovery which ideally puts the PC back in the condition when bought. Find out what the F (function key) for factory restore for your PC.
If it's F11 go for it. But remember to back up!

If it still balks extend your C: partition and try again.
My System SpecsSystem Spec
27 Jan 2011   #13
joseph10444

Win7 Pro 64
 
 

i've tried the draining step over and over with no results
and i've tried tapping F8 (repeatedly) and F11 with no luck.
i also tried hitting ESC, then tapping F11 (when the hp boots up, u have to hit ESC to access options) but the screen just doesn't turn on!!

how can this be triggered by a software event? omg

btw i tried pluggin in an external monitor, but the monitor's screen just stays black. it shows that it's connected, but it's black.

i think it's the motherboard's fault. it was working one time, and it's not working any more after just a few seconds?
My System SpecsSystem Spec
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27 Jan 2011   #14
gregrocker

 

Do you have HD or CPU LED at all? Are fans turning?

Is it within a year of purchase as if so you are still covered by parts replacement warranty and tech support.
My System SpecsSystem Spec
27 Jan 2011   #15
joseph10444

Win7 Pro 64
 
 

fans are turning, emitting medium-hot air from it.

i have no cpu led, but all i have is a power led, recharging led, and a harddrive led which fails to blink or even light up whenever i power on the computer

and my warranty ended just over a month ago. how lame is that... if the graphics card is fried, then since it's integrated, the motherboard has to go ... with a service fee and a parts fee.
My System SpecsSystem Spec
27 Jan 2011   #16
joseph10444

Win7 Pro 64
 
 

EDIT!: graphics card isnt dead... i tried powering on countless times, and now when i removed the battery, the screen decided to turn on..

is teh battery screwed? anyway
I need to install a full version of windows fast!! then i can reactivate with my sticker product key

should i do a recovery from F11? but wouldnt this produce the same output as before with the cds? (where it didnt manage to finish with the OOBE audit.exe problme)
My System SpecsSystem Spec
27 Jan 2011   #17
DioFlare

Windows 7 Ultimate 32-bit
 
 

Thanks! Some of these posts helped me with my problem. Good luck, man!
My System SpecsSystem Spec
27 Jan 2011   #18
gregrocker

 

Either tap F11 to run Factory Recovery or use a Win7 installer for your version to clean reinstall with the Product Key on your COA sticker: re-install windows 7
My System SpecsSystem Spec
27 Jan 2011   #19
joseph10444

Win7 Pro 64
 
 

yeah im gonna try that the next time my laptop decides to show its screen again. shortly after the screen went on successfully, i opened an hd video (1280 x 720) and it decided to show the vertical bars.

the graphics card and motherbard is truely messed up and another 400$ to repair it isnt going to help at all.
now that the computer barely starts i am officially screwed
My System SpecsSystem Spec
27 Jan 2011   #20
mjf

Windows 7x64 Home Premium SP1
 
 

Have you tried the F11 or doesn't it work?
I would consider contacting HP and explaining that you are just out of warranty but that this sort of failure is a bit unfair for a relatively new HP product etc. etc.....
They may be sympathetic. In this country there is a consumer protection law which over rides the manufacturers warranty.

There is a non destructive way to attempt to boot directly into the recovery partition using Hiren's boot CD. Let me know if you want to try it.
My System SpecsSystem Spec
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 HP Recovery CD fails! (help!)




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